Edward Bzdyl
St. Catharines,ON
Summary
Dynamic professional with extensive experience at the Department of National Defence, excelling in operations support and multitasking. Proven track record in enhancing customer satisfaction and reducing data entry errors through meticulous attention to detail. Adept at prioritization and problem-solving, fostering a collaborative team environment while achieving operational efficiency.
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Acting RMS Clerk
Department of National Defence
01.2015 - 05.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Maintained up-to-date employee records to assist in human resources planning.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Assisted in budget preparation to ensure financial efficiency within department.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Optimized office space usage, arranging workstations to maximize productivity.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Field Artillery Surveyor
Department Of National Defence
12.2008 - 05.2019
- Mentored junior team members, fostering a culture of continuous learning and professional development within the unit.
- Streamlined communication between the survey team and command staff, enabling improved decision-making processes.
- Evaluated potential targets using aerial photographs, maps, and intelligence reports for optimal target selection during missions.
- Supported mission objectives by providing accurate data for targeting and firing adjustments.
- Increased overall unit effectiveness with timely and precise survey data during military operations.
- Managed equipment maintenance to ensure optimal functionality during critical missions.
- Assisted in the establishment of new observation posts, contributing to enhanced situational awareness during combat operations.
- Ensured accuracy in geospatial data collection through diligent employment of surveying instruments and techniques.
- Safeguarded classified information, maintaining strict adherence to security protocols and procedures.
- Enhanced survey team efficiency through consistent training and performance evaluations.
- Adapted quickly to changing circumstances in dynamic environments, ensuring that the team''s ability to generate accurate data was not compromised.
- Collaborated with fellow Surveyors to devise efficient strategies for overcoming challenging terrain obstacles during field exercises.
- Improved accuracy in field artillery positioning by conducting comprehensive topographic surveys.
- Developed detailed reports on survey findings to keep leaders informed about key aspects impacting artillery effectiveness.
- Maintained a strong safety record through diligent adherence to established standards and guidelines during all field operations.
- Contributed to successful mission outcomes by effectively addressing any discrepancies or issues within collected survey data promptly.
- Optimized resource utilization by effectively coordinating manpower allocation across various survey tasks.
- Conducted thorough pre-mission planning, resulting in effective coordination of resources and personnel.
- Communicated over wire and radio and identified strategic target locations.
- Determined elevation and grid azimuths with maps and map overlays.
- Managed receipt, storage and issue of ammunition equipment and processes.
- Operated self-propelled howitzers and ammunition trucks safely.
- Deployed and maintained rifles, machine guns, grenades and rocket launchers in offensive and defensive operations.
- Directed supporting fire to suppress enemy fire and allowed troops to maneuver in area.
- Coordinated and distributed training schedules and filed administrative paperwork.
- Supported infantry and tank units with howitzer cannons during combat and played crucial roles in battlefield success.
- Maintained complete accountability during redeployment of sensitive communication equipment.
- Coordinated with other military units and agencies to support operations and align with mission.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Loaded and fired ammunition from multiple launch rocket systems and Howitzers, targeting enemy forces.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
- Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
Operations And Training Staff
Department of National Defence
04.2015 - 06.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Liaised with management and other departments to maintain smooth operations.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
- Developed and maintained secure, up-to-date database for tracking project progress.
- Optimized inventory management, reducing waste and ensuring availability of key supplies.
- Conducted thorough market research to inform strategic planning sessions.
- Improved project completion rates by implementing agile methodologies.
- Streamlined office communication by developing comprehensive internal messaging system.
- Maintained strict adherence to industry regulations, ensuring company compliance in all operations.
- Streamlined document management by transitioning to cloud-based storage solution.
- Enhanced employee understanding of company policies through development of accessible online handbook.
- Managed complex schedules and logistics for executive meetings, ensuring all materials were prepared in advance.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
St Annes
Niagara Falls, ON06-2003
Skills
- Prioritization
- Schedule and calendar management
- Operations support
- Verbal and writing communication
- Multitasking Abilities
- Time management
- Attention to detail
- Problem-solving
- Flexible and adaptable
- Organizational skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved effect work environment through effectively helping with training junior staff.
- Collaborated with team of 10 in the development of daily and yearly deployments to maintain regimental effectiveness
- Achieved Deployment of troops to many operations by completing planning and deployment with accuracy and efficiency.
- Maintained radio and data processing to safety fire artillery with rules and regulations adhered to within the time restriction
- Maintain vehicles, personal and protective equipment to a military standard
Languages
English
Full Professional
Certification
- PeopleSoft Training - 2015
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Participating in local clean-up initiatives
- I like working with my hands and fixing things
- Music
- Gym Workouts
- Backpacking and Hiking
- Outdoor Recreation
- Auto Repair/Restoration
Timeline
Operations And Training Staff
Department of National Defence
04.2015 - 06.2018
Acting RMS Clerk
Department of National Defence
01.2015 - 05.2019
Field Artillery Surveyor
Department Of National Defence
12.2008 - 05.2019
High School Diploma -
St Annes
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