Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Work Availability
Timeline
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Edvin SONGA SHYAKA

Edvin SONGA SHYAKA

Toronto,Canada

Summary

I am a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs through strong communication and interpersonal skills inline with providing superior service. I am a detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Youth Ambassador

Sojourn House
12.2022 - Current
  • I volunteer as Youth Ambassador at Sojourn House. My roles include: translation, program assistance, community mapping and dinner activity support at a refugee organisation.

Customer Service/ Sales Representative

Udustars Inc
12.2020 - 11.2022
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Informed customers of promotions to increase sales productivity and volume.

COVID-19 Data Entry Staff Member.

Rwanda Biomedical Centre (RBC)
06.2021 - 12.2021
  • I volunteered at Rwanda Biomedical Centre (RBC) COVID-19 Vaccination Program, helping people receive their vaccine shots on time.
  • Entered data into appropriate fields, databases, records and files.

Production Line Operator.

Panattoni Europe
09.2019 - 09.2020
  • Inspected assembly line to confirm proper function.
  • Assigned tasks for workers on production lines.

Sales Manager.

GoGreat LTD
06.2016 - 10.2017
  • Enhanced marketing, pricing, and distribution for increased sales.

Education

Bachelors - Production Engineering

UNIVERSITY OF FINANCE AND BANKING
(Poland).
08.2020

High School -

NEW LIFE CHRISTIAN ACADEMY.
11.2018

I.R - SCIENCE

YALE UNIVERSITY, S.T.
07.2017

ITORERO INDANGAMIRWA (EDITION XII).
08.2019

FABLAB.
2018

Skills

  • Administration
  • Communication
  • Customer care
  • Multitasking
  • Persuasion
  • Prioritizing
  • Teamwork

Additional Information

* Yale Young African Scholars Program (Aug 07-13, 2017).

* iDebate Dreamers Academy (Dec 12 - 21, 2016).

* Youth Impact Mission - Africa Leadership Course (Nov 20 - 24, 2016).

* Interact Club of New Life Christian Academy Charter Secretary (Rotary year 2016 - 2017).

* Leadership and Bible Training Course (2016 - 2018).

* New Life Christian Academy Information Prefect (2016 - 2017).

* New Life Christian Academy Health and Sanitation Prefect (2017 - 2018).

* Peace and Love Proclaimers Appreciation (2017 - 2018).

* Spelling Bee Competition (May 20, 2017).

* Speak, Lead, Inspire Club of New Life Christian Academy Vice President (Jan - Nov, 2018).

* ITORERO INDANGAMIRWA-EDITION XII (Jun 24 - Aug 08, 2019).

Languages

English
Native or Bilingual
French
Native or Bilingual
Kinyarwanda
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Youth Ambassador

Sojourn House
12.2022 - Current

COVID-19 Data Entry Staff Member.

Rwanda Biomedical Centre (RBC)
06.2021 - 12.2021

Customer Service/ Sales Representative

Udustars Inc
12.2020 - 11.2022

Production Line Operator.

Panattoni Europe
09.2019 - 09.2020

Sales Manager.

GoGreat LTD
06.2016 - 10.2017

Bachelors - Production Engineering

UNIVERSITY OF FINANCE AND BANKING

High School -

NEW LIFE CHRISTIAN ACADEMY.

I.R - SCIENCE

YALE UNIVERSITY, S.T.

ITORERO INDANGAMIRWA (EDITION XII).

FABLAB.

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Edvin SONGA SHYAKA