Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Edver Galecia

Edmonton,AB

Summary

Highly proactive food service professional, restaurant manager with years of experience in general restaurant operations, food safety, inventory management ,brand standards, people management, crisis management and customer service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Manager

PAMBRA INVESTMENT INC. O/a A & W RESTAURANT
01.2024 - Current
  • Responsible for generating performance which exceeds guest's expectations while maintaining Operating Standards, achieving financial results and building great Climate-rich employment experience.
  • This position reports to Employer and works in support with Area Manager. Key internal relationships include other members of area management team to integrate ideas and efforts, Business Manager (A&W Food Services of Canada) for A&W Brand Compliance Reports and Corporate Services.
  • Maintain key external relationships include guest, suppliers, representatives from Health and Safety Board, Fire Department, Labour Board.
  • Reporting to this position are all hourly paid employees including shift supervisors. high proficiency in selecting, training and developing people is key.
  • Critical to success in this position is ability to manage and lead large, diverse, and guest focused team in high volume business environment in which excellent working Climate is a key.
  • Ability to read and understand financial statements.
  • Ability to problem solve, innovate and implement change to improve the success of the business is also critical.
  • Builds a great, Climate-rich employee experience with the strong application of restaurant policies and procedures, and adherence to all employment legislation.
  • Effectively manage the restaurant team utilizing best practices in recruitment, selection, training, delegation, coaching, performance reviews and developing promotable staff and management.
  • Maintain A&W guest service standards including friendly guest service, speed of service, quality and consistency of food products and cleanliness of the restaurant.
  • Develop the profile and reputation of A&W within his/her local trading area by building outstanding relationships in the community with guests and business neighbours. Earn respect as an employer in order to gain long term Net Sales growth and attract high caliber employees.
  • Manage all aspects of the profitability of the restaurant including setting and achieving the Annual Profit Plan.
  • Manage all variable and fixed costs and fixed assets associated with restaurant operation.
  • Adhere strictly to clearly defined practices and procedures regarding the handling of cash in the restaurant and deposits of cash/receipts to the bank.
  • Develop annually, with the Area Manager, a mutually agreed set of objectives.
  • Responsible for the ongoing management of all restaurant administration systems ensuring the reporting and retention of accurate data and records.
  • Adjust restaurant execution priorities continuously to achieve the optimal balance of results between food quality, speed of service, clean restaurant and high profit.
  • Execute new "best operated practices" in his/her restaurant. • Execute national promotions in a way that delights guests, builds trial and maximizes profit.

Restaurant Supervisor

D'ALAN INC. O/a MARY BROWN'S CHICKEN AND TATERS
03.2021 - 11.2023
  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate and order ingredients and supplies
  • Ensure food service and quality control
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Establish work schedules

PART TIME ORDER PICKER

Sobeys Distribution Centre
10.2021 - 12.2021
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Increased productivity by operating material handling equipment such as pallet.

Restaurant General Manager

FMI Atlantic Inc. O/a KFC
01.2019 - 02.2021
  • Meeting restaurant financial and strategic objectives, establishing and monitoring financial control, initiating corrective actions, and establishing community relationships.
  • Attracting customers through execution of marketing strategies, community programs, identifying and tracking changing demands, and evaluating strategy results.
  • Monitor and maintain, Company policies and procedures, Government regulations, and customer satisfaction.
  • Setting the standard for the team in recruiting, selecting, hiring, training and retaining effective team talent.
  • Communicating effective job expectations, enforcing policies and procedures, reviewing job contributions.
  • Assess store issues and implement effective changes

Restaurant Supervisor

MDAR FOODS LTD.
04.2017 - 10.2018
  • Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Ensured timely order preparation and delivery by optimizing kitchen workflow processes.

Assistant Restaurant Manager

KFC PHILIPPINES
07.2014 - 02.2017
  • Adherence to standards procedures on product and service
  • Adherence to health and safety registrations (Food Safety).
  • Adherence to policies procedures (CoC)
  • Compliance to restaurant administration procedures
  • Compliance to grooming and uniform
  • Knowledgeable on Basic HR • Knowledgeable on all team members' function
  • Knowledgeable in daily inventory.
  • Knowledgeable in basic trouble shooting repair and maintenance
  • Restaurant training and development record
  • Compliance in cash management
  • Effective and efficient shift management
  • Knowledgeable in Restaurant Profit and Loss Statement
  • Maintains store operation in the absence of the RGM
  • Labor management Product Projection and Inventory
  • Sales building

Branch Manager

Palawan Pawnshop Services
11.2009 - 06.2014
  • Appraises correctly jewelries and other items to be pawned.
  • Doubled checked foreign currency accepted by the branch cashier. • Front liner of the branch
  • Responsible in entering customers' needs
  • Reviews all recorded transactions and co-signs the cash flow report of the day.
  • Manages the branch, overseeing all aspects like security, competition, advertisement, utilities, BIR requirements, permits and license etc.
  • Prepares and submits the bi-monthly report of the branch.
  • Handles all complaints of customers.
  • Supervises the branch guard.
  • Gives suggestions to area office and head office of increasing inventory level and improving management system.

Education

Bachelor of Science - Nursing

MARTINEZ MEMORIAL COLLEGES
CALOOCAN PHILIPPINES
04.2009

Skills

    • Point of Sale (POS) system operation
    • Shift Management
    • Customer-Oriented
    • Staff Scheduling
    • Money Handling
    • Time Management
    • Inventory Management
      • Recruitment and hiring
      • Customer Engagement
      • Conflict resolution techniques
      • Staff Supervision
      • Adaptability
      • Multitasking

Languages

English
Professional Working

Certification

  • Food Handler Certification-March 11,2020- March 11,2025
  • Emergency First Aid - June 2022- May 2025

Timeline

Restaurant Manager

PAMBRA INVESTMENT INC. O/a A & W RESTAURANT
01.2024 - Current

PART TIME ORDER PICKER

Sobeys Distribution Centre
10.2021 - 12.2021

Restaurant Supervisor

D'ALAN INC. O/a MARY BROWN'S CHICKEN AND TATERS
03.2021 - 11.2023

Restaurant General Manager

FMI Atlantic Inc. O/a KFC
01.2019 - 02.2021

Restaurant Supervisor

MDAR FOODS LTD.
04.2017 - 10.2018

Assistant Restaurant Manager

KFC PHILIPPINES
07.2014 - 02.2017

Branch Manager

Palawan Pawnshop Services
11.2009 - 06.2014

Bachelor of Science - Nursing

MARTINEZ MEMORIAL COLLEGES

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