Eduardo Tucay Acob III
Union City
Summary
Dedicated professional with over 8 years in behavioral health and customer service. Known for strong problem-solving abilities and effective communication. Eager to leverage expertise in implementing care plans to drive positive patient outcomes.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Lead Behavioral Health Technician
Learning ARTS
San Leandro, CA
02.2018 - Current
- Provided 1 on 1 support with patients on the Autism Spectrum and implemented individualized care plans
- Helped train and give feedback to incoming technicians by reviewing ABA terminology, implementing programming and handling challenging behaviors in a professional manner
- collaborated with supervisors to support clinic operations by coordinating breaks for technicians, offering bathroom assistance, and delivering constructive feedback
- Handled the front desk by checking in patients, updating the clinical schedule and answering the phone to ensure that sessions will occur or to find coverage with proper documentation
- Conducted interviews to ensure the accurate fit and personalities of the patients' needs
Team Member
Rockin Jump
Fremont, CA
07.2015 - 06.2018
- Assisted with guest experiences by following safety protocols and operational procedures.
- developed strong customer service by describing product knowledge, operated the cashier to process payments and resolving customer questions/complains while maintaining professionalism
- worked various stations to provide coverage such as being cashier, party guest and food station
- Maintaining cleanliness around the park to present a pleasant experience to the customers
Education
Bachelor of Science -
Bachelor of Science - Psychology
San Jose State University
San Jose, CA05-2018
Skills
- Teamwork and collaboration
- Problem-solving abilities
- Critical thinking
- Reliability
Certification
- RBT - Registered Behavior Technician (April 2018-Present)
- CPR/BLS American Academy of CPR and First Aid (Feb 2026-Feb 2028)
Timeline
Lead Behavioral Health Technician
Learning ARTS
02.2018 - Current
Team Member
Rockin Jump
07.2015 - 06.2018
Bachelor of Science -
Bachelor of Science - Psychology
San Jose State University