Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Vargas

Hawthorne

Summary

Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Server/To-Go Specialist/Service Professional

Olive Garden
04.2021 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Insured the customer received everything they had ordered for delivery on time and accurately

Dishwasher

UCSC Dining
02.2023 - 06.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Followed supervisor instructions to complete tasks on time.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Inspected dishwashing equipment and reported issues to supervisor.

Education

High School Diploma -

Lennox Mathematics, Science & Technology Academy
Inglewood, CA
06-2021

No Degree - Film And Video Production

University of California, Santa Cruz
Santa Cruz, CA

Skills

  • Daily specials memorization
  • Bilingual
  • Table resetting
  • Food inspection
  • Complaint resolution
  • Team development
  • Conflict mediation
  • Hospitality and accommodation
  • Decision-making
  • Creative problem solving
  • Typing proficiency
  • Adaptive team player
  • Critical thinking

Languages

English
Spanish

Timeline

Dishwasher

UCSC Dining
02.2023 - 06.2023

Server/To-Go Specialist/Service Professional

Olive Garden
04.2021 - Current

High School Diploma -

Lennox Mathematics, Science & Technology Academy

No Degree - Film And Video Production

University of California, Santa Cruz

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Eduardo Vargas