Personable and dedicated event server experienced in providing exceptional banquet service in fast-paced hospitality environments. Proven ability to manage reservations, multitask effectively, and maintain meticulous attention to detail in quality and cleanliness. Adept at collaborating closely with team members to ensure smooth operations, outstanding guest experiences, and strict adherence to health and safety standards. Committed to creating a welcoming, efficient, and enjoyable atmosphere for all guests.
• Provided outstanding guest service during hotel events, ensuring memorable experiences and repeat satisfaction.
• Collaborated across multiple Food & Beverage departments, assisting with event setup, service delivery, and efficient teardown.
• Demonstrated adaptability by working flexible shifts, including weekends, holidays, and irregular hours to meet operational needs.
• Ensured meticulous attention to detail during event setup and service, consistently maintaining cleanliness and quality standards.
• Supported seamless event execution by coordinating effectively with culinary and banquet teams in a fast-paced environment.
• Maintained compliance with hotel policies, health, and safety protocols, promoting a secure and welcoming atmosphere.
• Professionally interacted with guests and staff, creating a welcoming atmosphere and positive first impressions.
• Managed reservations, seating arrangements, and promptly addressed guest requests, enhancing guest satisfaction.
• Communicated effectively with kitchen and waitstaff, coordinating timely food service.
• Efficiently performed multiple roles (busser, expeditor, host) during high-volume periods.
• Ensured cleanliness, organization, and high standards of quality control in dining areas.
• Collaborated closely with colleagues to support smooth operations and achieve team objectives.
Banquet and Event Service
Guest Relations and Communication
Set-Up and Tear-Down Efficiency
Multitasking in Fast-Paced Environments
Attention to Detail and Quality Control
Adaptability and Flexibility
Reservation and Seating Management
Team Collaboration and Communication
Organization and Time Management
Health & Safety Compliance