Open To Work
Eduardo Rivera
Scarborough,ON
Summary
Seasoned Assistant Project Coordinator with comprehensive experience in managing and executing projects from conceptualization to completion. Possess strong skills in team collaboration, project scheduling, stakeholder communication, and risk management. Show a consistent track record of successfully completing projects within set deadlines, displaying clear understanding of project needs and delivering high-quality results.
Overview
9
9
years of professional experience
Work History
Assistant Project Manager
Distintc Properties LTD
12.2023 - Current
- Managed project timelines and coordinated schedules for multiple construction sites.
- Facilitated communication among stakeholders, including clients, contractors, and suppliers.
- Scheduled deliveries of materials to meet project timelines effectively.
- Supported team members in executing daily construction tasks and maintaining workflow.
- Conducted regular safety inspections to promote a safe work environment.
- Organized construction equipment and supplies for job sites.
- Provided administrative support to the project manager as needed.
- Visited project sites to evaluate progress and respond to customers' concerns.
- Conducted site visits to ensure safety compliance and quality standards.
- Read blueprints and schematics for each project to develop understanding of job requirements.
IT Technical Support Specialist
Lululemon
Remotely, Canada
11.2022 - 04.2023
- Troubleshot hardware and software issues to maintain operational efficiency.
- Educated staff on software updates and new technology implementations.
- Collaborated with IT team to improve service delivery processes and tools.
- Tracked progress of service requests using ticketing system while providing timely updates to customers.
- Monitored system performance to ensure optimal functionality and user satisfaction.
- Provided technical assistance to end users on a variety of issues, including hardware and software related problems.
- Deployed new computers for end users by installing operating systems and applications according to company standards.
Bilingual Customer Care Specialist
Teleperformance
Tegucigalpa , Honduras
03.2021 - 11.2022
- Delivered translation services to clients.
- Answered more than 55 inbound calls from customers daily.
- Responded to customer inquiries to drive highest level of customer service and develop and continually enhance relationships.
- Handled translation calls with open and clear communication skills to quickly get to root of each issue.
- Identified and analyzed multilingual customer needs to drive high satisfaction, growth and retention of business.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
IT Technician
Costa Crociere
Genova, Italy
10.2019 - 08.2020
- Provided technical support for software and hardware issues in a fast-paced environment.
- Assisted users with troubleshooting and resolving IT-related problems effectively.
- Performed daily system checks to ensure optimal performance of all computer systems.
- Collaborated with other departments within the organization to resolve complex technical issues.
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
Chef Supervisor
La barberia
Tegucigalpa , Honduras
02.2017 - 04.2018
- Trained kitchen workers on culinary techniques.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Monitored food products, driving quality, freshness and integrity.
- Improved performance of team members resulting in high-quality meals produced daily.
- Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Checked quality of food products to meet high standards.
Education
MBA - International Hotel And Tourism Management
08-2025
Bachelor of Arts - Hotel, Resort And Restaurant Management
10-2017
Bachelor of Information Technology - Information Technology
11-2016
Skills
- Project management
- Customer service
- Data analysis
- Team collaboration
- Conflict resolution
- Process improvement
- Inventory management
- Decision making
- Communication skills
- Scope management
- Interpersonal communications
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteSalary Range
$55000/yr - $125000/yrLanguages
Spanish
Native language
English
Advanced (C1)
C1
Portuguese
Intermediate (B1)
B1
Russian
Beginner
A1
Timeline
Assistant Project Manager - Distintc Properties LTD
12.2023 - Current
IT Technical Support Specialist - Lululemon
11.2022 - 04.2023
Bilingual Customer Care Specialist - Teleperformance
03.2021 - 11.2022
IT Technician - Costa Crociere
10.2019 - 08.2020
Chef Supervisor - La barberia
02.2017 - 04.2018
Toronto School of Management - MBA, International Hotel And Tourism Management
UNAH/HEM - Bachelor of Arts, Hotel, Resort And Restaurant Management
UNAH - Bachelor of Information Technology, Information Technology