Eduardo Nahmad
Toronto,Ontario
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve goals.
Overview
8
8
years of professional experience
Work History
Recreational Therapist
Baycrest Health Sciences
03.2023 - Current
- Developed schedules of activities and community programs to create expressive outlets for residents.
- Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
- Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.
- Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
- Used Microsoft and different software to manage care plans and document data for long- and short-term residents.
- Counseled residents to understand and address emotional and social barriers.
- Recorded and monitored patient progress to document responses to therapy.
- Liaised with nurses, doctors, and other healthcare professionals to assess residents' needs, progress and well-being.
- Interviewed and surveyed residents to learn interests and talents.
- Supervised and directed volunteers to provide assistance in implementing, planning and leading activities.
- Supported office staff during busy times by answering telephone calls and emails, photocopying and faxing.
- Used different softwares to compile and maintain current activity schedules.
- Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
- Maintained detailed records outlining patient treatment plans, progress updates, treatment adjustments, goal achievements and outcomes.
- Observed, analyzed and recorded patient progress during treatment sessions, modifying treatment programs.
- Worked closely with caregivers and relatives of patients to explain treatment plans, objectives and expected outcomes.
Sales Manger
K1 Speed
01.2021 - 01.2022
- Produced repair orders for customers with cost and time estimates.
- Gained superior product knowledge to help customers with service maintenance requirements and warranty information.
- Made repair recommendations and managed delivery of repairs by setting and managing customer expectations.
- Verified customer appointments and relevant customer and vehicle information.
- Greeted customers and scheduled service appointments.
- Investigated customer complaints to identify cause of malfunctions.
- Coordinated with parts department to determine availability of necessary components.
- Retained accurate records of purchases, titles and sales.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Sales Representative
Mondevo
05.2017 - 05.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Kitchen Assistant
Chef Menajem
03.2016 - 04.2016
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated standard kitchen equipment with focus on safety and sanitation.
Education
Bachelor of Science - Therapeutic Recreation
Seneca College
Toronto, ON05.2023
High School Diploma -
Pacific Torah Institute
Vancouver, BC06.2019
Skills
- Schedule Management
- Documentation Skills
- Patient Evaluation Skills
- Reporting Abilities
- Exercise Program Management
- Safety Compliance
- Teamwork and Collaboration
- Written Communication
- Fluent in Spanish, English, some Hebrew
- Active Listening
- Customer Relations
- Friendly, Positive Attitude
- Microsoft Word
- Problem-Solving
- Excellent Communication
- Therapy Management
- Communication
- Costumer Service
- Sales
- Leadership
- Organization
Languages
English
Full Professional
Spanish
Native or Bilingual
Hebrew
Limited Working
Sports, Outdoors
I enjoy playing any kind of sports, I played in all the sport team throughout my High School years
I enjoy spending time outdoors, such as hiking, snowshoeing, and outdoor walks
Timeline
Recreational Therapist
Baycrest Health Sciences
03.2023 - Current
Sales Manger
K1 Speed
01.2021 - 01.2022
Sales Representative
Mondevo
05.2017 - 05.2018
Kitchen Assistant
Chef Menajem
03.2016 - 04.2016
Bachelor of Science - Therapeutic Recreation
Seneca College
High School Diploma -
Pacific Torah Institute
Similar Profiles
Anita Bala ChandranAnita Bala Chandran
Clinical Rotations/ Student RPN (400hrs) at Baycrest Health SciencesClinical Rotations/ Student RPN (400hrs) at Baycrest Health Sciences
Michelle Housen-StewartMichelle Housen-Stewart
Maven (PSW), Program Assistant at Baycrest Health Sciences- Terraces Memory CareMaven (PSW), Program Assistant at Baycrest Health Sciences- Terraces Memory Care
Brian TannerBrian Tanner
Volunteer Coordinator at Baycrest, Kimel Centre For Brain Health & WellnessVolunteer Coordinator at Baycrest, Kimel Centre For Brain Health & Wellness