EDUARDO LUCAS
Vancouver
Summary
Experienced Mechanical Engineer specializing in insurance and automotive mechanics. Demonstrated success in managing the claims department for over 10 years, emphasizing responsibility and efficiency. Proficient in handling complex insurance claims and ensuring prompt resolution. Utilizes industry knowledge to streamline processes and enhance department performance.
Overview
22
22
years of professional experience
Work History
MECHANICAL TECHNICIAN
MANTACAR
03.2003 - 04.2006
- Predictive and corrective maintenance in the entire automotive area, solid knowledge in electronic injection systems, machine repair, transmission and steering systems (mechanical and power assisted)
- Predictive and corrective maintenance in general in the automotive area
- Predictive maintenance planning based on machine history
- Resolved mechanical issues using both technical and manual skills.
PRODUCTION COORDINATOR
AUTO-COLOR
03.2008 - 01.2020
- Customer service throughout the repair process, budget preparation for damage assessment, review and claims adjustments
- Monitored and tracked progress of all production tasks for on-time delivery.
- Direction and supervision of technical staff to carry out daily, weekly and monthly tasks in an efficient manner based on work schedules
- Coordinated with production team to support productivity targets and deadline management.
ASSISTANCE EXECUTIVE
LATINA INSURANCE
01.2020 - 03.2024
- Customer service and insurance advisors in the claims process, review of documents to determine coverage, otherwise manage the objection process of the claim
- Preparation of claims adjustments in the vehicle industry, sending of request for documents for the due process of documentation of claims
- Receiving and processing invoices from suppliers for timely payment
- Implemented cost-saving measures through reevaluation of supply chain management practices.
MECHANICAL TECHNICIAN
AUTO DOCTOR CHENG CORPORATION
07.2024 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Insurance specialization program -
Insure Training Center
05.2017
Mechanical Engineer - undefined
Technical University of Manabi
01.2012
Technical bachelor - Automotive Mechanics
Luis Arboleda Martínez Higher Technical Institute
01.2003
Skills
- Mechanical troubleshooting
- Preventive Maintenance
- Equipment installation
- Equipment troubleshooting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
MECHANICAL TECHNICIAN
AUTO DOCTOR CHENG CORPORATION
07.2024 - Current
ASSISTANCE EXECUTIVE
LATINA INSURANCE
01.2020 - 03.2024
PRODUCTION COORDINATOR
AUTO-COLOR
03.2008 - 01.2020
MECHANICAL TECHNICIAN
MANTACAR
03.2003 - 04.2006
Mechanical Engineer - undefined
Technical University of Manabi
Technical bachelor - Automotive Mechanics
Luis Arboleda Martínez Higher Technical Institute
Insurance specialization program -
Insure Training Center
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