Eduardo Ibarra
Chula Vista
Overview
19
19
years of professional experience
Work History
Special Finance Manager
MOSSY HONDA
12.2022 - Current
- Increased special financing approvals by developing strong relationships with lenders and maintaining a thorough understanding of their guidelines.
- Streamlined the credit application process for faster approvals, leading to improved customer satisfaction.
- Coordinated closely with other departments within the dealership to ensure a seamless experience for customers requiring special financing assistance.
- Assisted customers in understanding their credit scores and provided guidance on how to improve them for future financing opportunities.
- Achieved higher loan approval rates by effectively communicating customers'' financial situations and needs to lending institutions.
- Reviewed financial documents, pay stubs and statements.
- Negotiated favorable terms with lenders for customers in unique financial situations, providing them access to vehicle ownership opportunities.
- Interviewed customers, evaluated histories and offered options.
Special Finance Manager
Pacific Honda
07.2017 - 12.2022
- Helped sales team complete sales and finalize process.
- Verified and processed credit applications from customers.
- Reviewed financial documents, pay stubs and statements.
- Planned, developed and managed sub-prime lending program guidelines.
- Worked with lenders to fast fund my deals
- Interviewed customers, evaluated histories and offered options.
General Sales Manager
AUTOMART
05.2012 - 07.2017
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Supervised sales team of 3 people, stepping in to support employees and deliver smooth sales processes for clients.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
General Sales Manager
Del Norte Auto Sales
09.2005 - 05.2012
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Supervised sales team of 4 people, stepping in to support employees and deliver smooth sales processes for clients.
Education
No Degree - Architecture
Southwestern College
Chula Vista, CAHigh School Diploma -
Mission Bay High School
San Diego, CA06.2003
Skills
- Employee Training Oversight
- Staff Training
- Compliance Assessments
- Customer Service and Assistance
- Lender Negotiation
- Lead Generation
- Financial Approvals
- Sub-prime lending management
Languages
Spanish
Native or Bilingual
Timeline
Special Finance Manager
MOSSY HONDA
12.2022 - Current
Special Finance Manager
Pacific Honda
07.2017 - 12.2022
General Sales Manager
AUTOMART
05.2012 - 07.2017
General Sales Manager
Del Norte Auto Sales
09.2005 - 05.2012
No Degree - Architecture
Southwestern College
High School Diploma -
Mission Bay High School
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