Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Eduardo Herrera

Coachella

Summary

Personable school safety officer with outstanding conflict resolution and community relations skills. Adept at providing guidance to students on a one-on-one basis, and collaborating with staff and administration to develop professional relationships, to provide a safe and enjoyable campus for students. Skilled in de-escalating situations and mediation techniques.

Overview

13
13
years of professional experience

Work History

Campus Safety Officer

Colton Joint Unified School District
Colton
07.2017 - Current
  • Monitored campus buildings, grounds, and parking lots to ensure safety of students, faculty, and staff.
  • Conducted investigations into suspicious activity on campus and reported findings to appropriate personnel.
  • Participated in drills simulating various emergency scenarios, such as active shooter incidents, fires, and earthquakes.
  • Escorted visitors around the campus upon request from faculty members or administrators.
  • Responded quickly to emergency situations such as medical emergencies, fires, fights, or other disturbances.
  • Maintained order during special events held on campus including lunch time events, sporting events, and rallies.
  • Enforced institutional rules, regulations and laws regarding student conduct to maintain a safe campus.
  • Conducted investigations of incidents, collected physical evidence and interviewed suspects, witnesses and victims.
  • Performed security oversight, traffic control, and crowd control at special events and campus activities.
  • Patrolled campus to deter property theft, disorderly conduct and crime.
  • Responded to emergency calls regarding illnesses, accidents and disturbances.
  • Dispatched radio messages to other officers and agents of campus.
  • Participated in emergency, evacuation and shelter drills to prepare for health or safety emergencies.
  • Enforced truancy and delinquency regulations.
  • Mediated conflicts between students and teachers.
  • Monitored and investigated suspicions persons and situations and unusual activities.

Pawn Shop Manager

valley jewelry and loan
Moreno Valley
07.2017 - 07.2019
  • Maintained accurate records of all transactions and inventory.
  • Resolved customer complaints effectively in a polite and professional manner.
  • Managed store finances including cash handling, deposits, withdrawals and record keeping of daily sales activities.
  • Assessed customers' needs, provided advice on product selection, and answered inquiries about products, prices, availability and credit terms.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to their requests promptly.
  • Maintained close relationships with local law enforcement agencies to ensure compliance with regulations.
  • Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
  • Explained store policies and procedures to customers and responded to questions about loan terms.
  • Greeted and assisted customers to foster positive experiences.
  • Completed required paperwork and background checks for each purchase.
  • Maintained records related to sales for store management.

Assistant Wrestling Coach

Colton Joint Unified School District
Colton
11.2016 - 01.2017
  • Provided guidance and support to wrestlers in order to maintain academic eligibility.
  • Collaborated with other coaches to develop strategies for upcoming matches.
  • Monitored student-athletes during practices and matches, ensuring safety protocols were followed.
  • Created a positive learning environment that fostered teamwork among athletes.
  • Motivated athletes by providing positive reinforcement and constructive feedback.
  • Conducted individual and group instruction sessions to teach wrestling fundamentals.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.

Landscape Foreman

Vintage Landscape
Bermuda Dunes
01.2012 - 07.2016
  • Provided guidance to team members regarding proper techniques when performing various landscaping tasks.
  • Coordinated with other departments to ensure successful completion of interrelated tasks necessary for completing projects.
  • Maintained accurate records on labor hours, material costs, and job progress.
  • Identified potential problems that could arise from existing landscape features and proposed solutions accordingly.
  • Supervised crews during all phases of construction activities related to landscaping projects.
  • Performed regular inspections on completed projects ensuring they meet specifications set forth in contracts signed with clients.
  • Ordered supplies needed for various landscaping tasks as required.
  • Inspected landscapes after installation to ensure quality standards were met.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
  • Provided direction to crew members to ensure safety regulations were followed.
  • Monitored job site safety and work quality of landscaping projects.
  • Reviewed blueprints and job specifications to determine manpower and equipment needed.
  • Delegated tasks to landscaping crews and supervised completion.
  • Met with clients to discuss landscaping project process and deliver details regarding completion and proper plant care.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Delegated work to staff, setting priorities and goals.
  • Established and enforced procedures and work standards, promoting team performance and safety.

Education

Basic Peace Officer Modular 2

College of The Desert
Palm Desert, CA
04-2016

Some College (No Degree) - P.O.S.T Level 1

San Bernardino Valley College
San Bernardino, CA

Skills

  • Emergency response and incident investigation
  • Surveillance and traffic control
  • Crowd management and safety protocols
  • Regulatory compliance and conflict resolution
  • Customer service and team collaboration
  • Problem solving and attention to detail
  • Conflict de-escalation and witness interviewing
  • Incident reporting and active shooter response
  • First aid and CPR certification
  • Police vehicle operation
  • Continuous improvement initiatives
  • Team leadership skills
  • Relationship building strategies
  • Employee scheduling and management
  • Invoicing processes

Affiliations

  • SIngle father of a two and three year old.
  • Jujitsu practitioner
  • Active lifestyle participating in hiking and long distance running events

Languages

Spanish
Elementary

Timeline

Campus Safety Officer

Colton Joint Unified School District
07.2017 - Current

Pawn Shop Manager

valley jewelry and loan
07.2017 - 07.2019

Assistant Wrestling Coach

Colton Joint Unified School District
11.2016 - 01.2017

Landscape Foreman

Vintage Landscape
01.2012 - 07.2016

Basic Peace Officer Modular 2

College of The Desert

Some College (No Degree) - P.O.S.T Level 1

San Bernardino Valley College

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Eduardo Herrera