Results-driven Team Leader with a proven track record in operational efficiency and customer satisfaction. Skilled in training and mentoring teams to enhance performance and service delivery.
Overview
4
4
years of professional experience
Work History
Team Leader
Chic-Fil-A
05.2024 - Current
Led daily operations to ensure efficient workflow and high-quality service delivery.
Trained and mentored team members to enhance performance and operational success.
Implemented strategies to improve customer satisfaction and streamline service processes.
Monitored inventory levels and coordinated supply orders to maintain stock availability.
Resolved customer complaints effectively, promoting a positive dining experience.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Member
Target
06.2022 - 01.2024
Collaborated with team to efficiently stock shelves and maintain store organization.
Assisted customers in locating products and resolving inquiries to enhance shopping experience.
Operated point-of-sale systems, ensuring accurate transactions and cash handling procedures.
Developed strong product knowledge to provide informed recommendations and drive sales.
Implemented visual merchandising strategies to optimize product displays and increase visibility.
Learned all required tasks quickly to maximize performance.