Eduardo Finez

1. Provides guest with a pleasant gaming experience by greeting, and behaving in a professional, friendly and courteous manner. Explains and interprets the rules of the games to patron. 2. Adheres to all Table Games policies, procedures and internal controls. Exchanges currency for gaming chips. Ensure all wagers are within the minimum and maximum table limits. Ensure all bets are placed in a proper manner before cards are dealt. Shuffles and deal cards in a efficient and proper manner. Handles chips with accuracy and speed. Display all hands in a clear and easily readable manner. Pays within bets and collect losing bets. Ensure the security and integrity of the game. Verifies currency and announces amounts of $20 or more before placing bills in the drop box. Calls for service or rulings as needed. 3. Verifies and deposits

game related paperwork in the drop box. Passes on game related information to the incoming dealer. 4. Performs other duties as assigned to support the efficient operation of the department.

• Improved customer satisfaction by addressing concerns promptly, ensuring positive experiences at the Cash Cage counter.
• Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
• Performed paperwork required for monetary transactions.
• Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.