Eduardo Estrada
Buena Park,CA
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals. Expertise in maintaining and repairing hotel facilities. Skilled in plumbing, and electrical work, ensuring all equipment functions efficiently. Strong focus on team collaboration, reliability, and flexibility to meet changing needs. Known for problem-solving abilities, effective communication, and delivering quality results consistently for guests.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Onsite Property Manager
L'Abri Management
Buena Park, CA
2010 - Current
- Manage a 38 unit apartment complex
- Managed collection and deposit of rents utilizing rent management software.
- Monitored property conditions for cleanliness. Collected litter to maintain a tidy environment. Cleared debris around waste disposal areas to facilitate efficient trash collection.
- Addressed and resolved plumbing, electrical, and gas leaks with precision.
- Coordinated vendor communications and scheduling as required.
- Coordinated and arranged property tours for interested prospects to showcase available units.
Hotel Maintenance Engineer
Four Seasons Hotel Los Angeles At Beverly Hills
Los Angeles, CA
2017 - 2023
- Executed thorough inspections and readings of mechanical rooms, including chiller, pump, and boiler rooms.
- Conducted regular assessments of pool chemical readings to maintain balanced water conditions.
- Handled kitchen inquiries and assisted with guest room requests. Provided support for kitchen operations and addressed guest room communications. Responded to kitchen and guest room calls, offering assistance where needed.
- Assisted in replacing cast iron drain pipes and clearing blockages in drains with my plumbing experience.
Property Manager
Buena Vista Apartments
Buena Park, CA
2000 - 2010
- Managed tenant relations, addressing inquiries and resolving issues to enhance resident satisfaction.
- Coordinated maintenance requests, ensuring timely responses and quality service for residents.
- Oversaw lease agreements, ensuring compliance with regulations and timely renewals.
- Conducted property inspections, identifying areas for improvement and maintaining safety standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Performed any plumbing related issues myself, as well as some electrical such as changing switches and outlets.
- Repainted vacant units.
Engineering
Four Seasons Hotel
Newport Beach, CA
2000 - 2005
- Conducted routine inspections of mechanical systems and equipment for optimal functionality.
- Assisted in troubleshooting electrical issues, ensuring prompt resolution and guest satisfaction.
- Implemented safety protocols during repairs to maintain compliance with regulatory standards.
- Trained junior staff on standard operating procedures for maintenance tasks and safety practices.
- Developed schedules for regular maintenance checks, improving operational efficiency across facilities.
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Created detailed reports on maintenance activities, allowing management to make informed decisions regarding resource allocation and capital improvement planning.
- Maintained an organized maintenance workshop, ensuring that tools and supplies were readily available for staff to complete tasks efficiently and effectively.
- Maintained accurate records of all completed work orders, inventory levels, and warranty information for easy reference during audits or future repairs.
- Coordinated with other departments to minimize disruption during scheduled maintenance activities or emergency repairs.
- Collaborated with housekeeping staff to ensure all rooms were maintained at the highest level of cleanliness and functionality.
- Conducted regular safety audits, ensuring compliance with local building codes and OSHA regulations.
- Enhanced guest satisfaction by promptly addressing and resolving maintenance-related complaints.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
Houseman & Maintenance
Inn at Laguna Beach
Laguna Beach, CA
1992 - 1994
- Maintained cleanliness and organization of guest areas, ensuring a welcoming environment.
- Supported housekeeping staff by restocking supplies and preparing carts for daily tasks.
- Responded promptly to guest requests, enhancing overall satisfaction and experience.
- Conducted routine inspections of common areas, identifying maintenance needs promptly.
- Implemented safety protocols while using cleaning equipment and chemicals effectively.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Responded to room calls for TV issues, drains, and any electrical/AC issues. (MAINTENANCE)
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Administrative support
- Maintenance coordination
- Boiler operations
- Plumbing repairs
- Guest complaint follow-up
- Willing to learn
- Problem-solving
- Pool and spa maintenance
- Teamwork and collaboration
- Incident reporting
Certification
Certificate of Completion for Successful completion of the Fair Housing Council of O.C Seminar: Fair Housing: A Guide To Managing and Leasing Rental Property.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Onsite Property Manager
L'Abri Management
2010 - Current
Hotel Maintenance Engineer
Four Seasons Hotel Los Angeles At Beverly Hills
2017 - 2023
Property Manager
Buena Vista Apartments
2000 - 2010
Engineering
Four Seasons Hotel
2000 - 2005
Houseman & Maintenance
Inn at Laguna Beach
1992 - 1994