Experienced management professional with a strong background in effective team leadership. Committed to maintaining high standards and exceptional quality.
Skilled in team collaboration, problem-solving, and adapting to diverse environments.
Known for reliability, flexibility, and a results-driven approach. Proficient in quality control, safety protocols, and training team members for optimal performance.
With 19 years of experience in the service industry, including 13 years in warehouse and commissary management, successfully managed various aspects of operations such as ordering raw materials, checking inventory, placing orders, and overseeing deliveries.
Excelled in customer service, handling complaints, and ensuring customer satisfaction.
Adept at scheduling and coaching employees, accountable for actions and decisions.
Detail-oriented and able to prioritize tasks under pressure, a fast learner always open to new challenges and training opportunities.
Strong knowledge of Microsoft Office and email systems, as well as WHIMS certification.
Confident in ability to contribute to the positive and exciting environment at your company.
Please find attached resume for further details. Look forward to discussing how I can add value to your team. Reachable anytime on cell phone at 587-936-9659.
Thank you for consideration.
Overview
20
20
years of professional experience
Work History
Cleaning Supervisor
COMPASS GROUP OF CANADA
10.2022 - Current
Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures, Coaching and developing employees (cleaners), Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly, Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement, Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse, Providing any form of required assistance to cleaners while they carry out their duties
Cleaning Supervisor
Mighty Cleaner Commercial Cleaning Service
10.2019 - Current
Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures, Coaching and developing employees (cleaners), Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly, Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement, Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse, Providing any form of required assistance to cleaners while they carry out their duties
Shipping and Receiving
Clear Stream Wear Technologies
07.2018 - 08.2020
Manages the shipment and receipt of all products, materials, and supplies, Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products, Tracks, traces, and updates the status of incoming and outgoing shipments, Maintains a clean, neat, and member-ready area, Promptly unloads trucks and deliveries and sorts and stocks receivables, Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately, Engages with vendors and drivers with a positive attitude, Provides additional backup support for shipping and receiving departments
Material Handler / Order Picker
TCL Supply Chain
10.2017 - 07.2018
Safely operate Material Handling Equipment such as double pallet jacks, accurate order picking and palletizing of grocery products , use paperless and customized, automated voice-directed technology to pick the order, Follow all proper maintenance, sanitation and Health and Safety protocols at all times, Accurate and timely reporting of all quality issues or concerns, Maintain high standards of cleanliness and general housekeeping, Integrate all plant, quality, safety, food safety and security policies and guidelines into all day to day activities on the job, Able to perform above duties in a fast paced environment, Able to multi-task, prioritize and problem solve, Good knowledge of GMPs, SOPs, Health & Safety procedures, including OHSA & WHMIS
Machine Operator
Ventura Foods Corporation
01.2017 - 10.2017
Running of the automated production line, maintain the flow of product as per production requirements, customer specifications and productivity targets, Ensure all QC protocols are in place and complete all required documentation (including daily records) accurately and on time, Ensure timely availability of raw materials/packaging required to meet the production plan, Monitor line production activities against production plan and paperwork and communicate progress within the team on the line, Assist in training as required to ensure proper production SOPs, GMPs, equipment and Health and Safety Standards are met, Carry out timely and effective line handover between shifts, including the completion of proper documentation and accurate briefing on progress/issues, Follow all proper maintenance, sanitation and Health and Safety protocols at all times, Ensure proper maintenance, sanitation and Health and Safety protocols are followed by all team members at all times, Accurate and timely reporting of all quality issues or concerns, Maintain high standards of cleanliness and general housekeeping, Integrate all plant, quality, safety, food safety and security policies and guidelines into all day to day activities on the job, Able to perform above duties in a fast paced environment, Able to multi-task, prioritize and problem solve, Good knowledge of GMPs, SOPs, Health & Safety procedures, including OHSA & WHMIS
Cook
Speedy Creek Limited o/a Chili’s Texas Grill
10.2015 - 06.2016
Set up and stock stations with all necessary supplies, Prepare food for service (e.g
Chopping vegetables, butchering meat, or preparing sauces), Cook menu items in cooperation with the rest of the kitchen staff, Answer, report and follow executive or sous chef’s instructions, Clean up station and take care of leftover food, Stock inventory appropriately, Ensure that food comes out simultaneously, in high quality and in a timely fashion, Comply with nutrition and sanitation regulations and safety standards, Maintain a positive and professional approach with coworkers and customers
Cook
Speedy Creek Limited o/a Chili’s Texas Grill
10.2015 - 06.2016
Set up and stock stations with all necessary supplies, Prepare food for service (e.g
Chopping vegetables, butchering meat, or preparing sauces), Cook menu items in cooperation with the rest of the kitchen staff, Answer, report and follow executive or sous chef’s instructions, Clean up station and take care of leftover food, Stock inventory appropriately, Ensure that food comes out simultaneously, in high quality and in a timely fashion, Comply with nutrition and sanitation regulations and safety standards, Maintain a positive and professional approach with coworkers and customers
COOK
Earls Crossroads Calgary Trail
06.2013 - 11.2015
Set up and stock stations with all necessary supplies, Prepare food for service (e.g
Chopping vegetables, butchering meat, or preparing sauces), Cook menu items in cooperation with the rest of the kitchen staff, Answer, report and follow executive or sous chef’s instructions, Clean up station and take care of leftover food, Stock inventory appropriately, Ensure that food comes out simultaneously, in high quality and in a timely fashion, Comply with nutrition and sanitation regulations and safety standards, Maintain a positive and professional approach with coworkers and customers
VICE CORPORATE CHEF
Tarraco Group Inc, Barcino Wine and Tapas Bar
11.2012 - 06.2013
· Responsible in assisting Corporate Chef with food preparation, cooking and service, menu planning, supervising all of the branches, checking invoices from all supplier, checking petty cash vouchers of every branch, checking all branch consumptions and compares to monthly budget
HEAD CHEF
Tarraco Group Inc, Barcino Wine and Tapas Bar, Old
06.2012 - 11.2012
Responsible in supervising kitchen staff on what will they do, making production sheets for a day use, checking all items prepared by kitchen staff, ordering of all stocks that will be needed by the restaurant, checking the right temperature of freezer and cooler, approving and rejecting delivered materials and ingredients, making Back of the House Schedule, training of newly hired staff, maintaining inventory and records of food, supplies and equipment
LINE COOK
Tarraco Group Inc, Barcino Wine and Tapas Bar, Old
05.2012 - 06.2012
Responsible in preparing all foods for menu(s) by using the restaurant recipes, operating and cleaning equipment after each use, preparing food that is being cooked in broilers, fryer and grill, assisting Head Chef in mis én place
KITCHEN MANAGER
Specialty Restaurants, Inc, Burgoo, Restaurant and Commissary Kitchen
09.2007 - 05.2012
Warehouse, Restaurant and Commissary Kitchen), Fulfill customer orders, Match purchase orders to sales orders and distribute to sales associates for processing, Fill requisitions, work orders, or requests for materials, tools, or other stock items, Follow all safety codes, Record amounts of materials or items received, Identify damage, loss, or surplus of goods and materials stored in the warehouse, Compile inventory balances and price lists, Maintain records of all activities and processes pertaining to the storehouse, Supervise other warehouse clerks, Delegate duties as necessary, Responsible in supervising kitchen staff on what will they do, making the production sheets for a day use, checking of all items prepared by the kitchen staff, ordering of all stocks needed by the restaurant, checking the right temperature of freezer and cooler, approving and rejecting delivered materials and ingredients, report to Managing Director about what is happening to the entire kitchen, making Back of the House schedule, monitoring and training of newly hired staff, maintaining inventory and records of foods, supplies and equipment
KITCHEN SUPERVISOR
Specialty Restaurants, Inc, Goes at Burgoo, Restaurant and Commissary Kitchen
11.2004 - 09.2007
Warehouse, Restaurant and Commissary Kitchen), Fulfill customer orders, Match purchase orders to sales orders and distribute to sales associates for processing, Fill requisitions, work orders, or requests for materials, tools, or other stock items, Follow all safety codes, Record amounts of materials or items received, Identify damage, loss, or surplus of goods and materials stored in the warehouse, Compile inventory balances and price lists, Maintain records of all activities and processes pertaining to the storehouse, Supervise other warehouse clerks, Delegate duties as necessary, Responsible in supervising kitchen staff on what will they do, making the production sheets for a day use, checking of all items prepared by the kitchen staff, ordering of all stocks needed by the restaurant, checking the right temperature of freezer and cooler, approving and rejecting delivered materials and ingredients, report to Managing Director about what is happening to the entire kitchen, making Back of the House schedule, monitoring and training of newly hired staff, maintaining inventory and records of foods, supplies and equipment
Education
Post-Baccalaureate Diploma - CYBER SECURITY
ABM COLLEGE
Calgary, AB
06-2024
Skills
Health and safety
Invoicing
Chemical handling
Client relations
Scheduling and planning
Supply coordination
Workload prioritization
Task delegation
Quality assurance
Job tracking
Health and safety compliance
Training and mentoring
Languages
English
Full Professional
Timeline
Cleaning Supervisor
COMPASS GROUP OF CANADA
10.2022 - Current
Cleaning Supervisor
Mighty Cleaner Commercial Cleaning Service
10.2019 - Current
Shipping and Receiving
Clear Stream Wear Technologies
07.2018 - 08.2020
Material Handler / Order Picker
TCL Supply Chain
10.2017 - 07.2018
Machine Operator
Ventura Foods Corporation
01.2017 - 10.2017
Cook
Speedy Creek Limited o/a Chili’s Texas Grill
10.2015 - 06.2016
Cook
Speedy Creek Limited o/a Chili’s Texas Grill
10.2015 - 06.2016
COOK
Earls Crossroads Calgary Trail
06.2013 - 11.2015
VICE CORPORATE CHEF
Tarraco Group Inc, Barcino Wine and Tapas Bar
11.2012 - 06.2013
HEAD CHEF
Tarraco Group Inc, Barcino Wine and Tapas Bar, Old
06.2012 - 11.2012
LINE COOK
Tarraco Group Inc, Barcino Wine and Tapas Bar, Old
05.2012 - 06.2012
KITCHEN MANAGER
Specialty Restaurants, Inc, Burgoo, Restaurant and Commissary Kitchen
09.2007 - 05.2012
KITCHEN SUPERVISOR
Specialty Restaurants, Inc, Goes at Burgoo, Restaurant and Commissary Kitchen
11.2004 - 09.2007
Post-Baccalaureate Diploma - CYBER SECURITY
ABM COLLEGE
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