Eduarda Lee Sousa-Lall
Mississauga,Canada
Summary
Dynamic professional with a proven track record at Holt Renfrew Square One, excelling in team building, client acquisition, and retention.
A resilient leader who has developed impactful programs at FPCBP and Stepping Out (Haven on the Queensway).
Leads with kindness, passion, and an empathetic approach to life's challenges.
Displays excellent communication skills and strives to empower others to achieve excellence in service and community impact.
Overview
12
12
years of professional experience
Work History
Retail Luxury Specialist
Holt Renfrew Square One
Mississauga, Ontario
09.2022 - Current
- Dynamic Retail Luxury Associate empowered to spread Kindness and committed to Customer Service Excellence
Trustee
FPCBP-Federation of Portuguese Canadian Business & Professionals
Ontario, Ontario
06.2022 - Current
- Role of Trustee is to ensure that the FPCBP operates ethically, legally, and in accordance with its' Mission and Governing documents
Director of Business Development
FPCBP-Federation of Portuguese Business & Professionals
Toronto, Canada
06.2021 - 06.2022
- Developed Corporate Sponsorship Programme & acquired 10 Corporate Sponsors (approx. worth $80,000)
Program Coordinator//Stepping Out
Haven on the Queensway
Toronto, Canada
06.2014 - 06.2022
- Providing mentorship and alternatives to individuals who are involved, or have been involved, in Sexual Exploitation and Human Trafficking
- Created the Outreach Programme Stepping Out and developed a Strategic Plan to assist individuals trapped in Human Trafficking (graduate of the World Vision LEAP Programme).
President, Board of Directors
FPCBP-Federation of Portuguese Canadian Business & Professionals
Toronto, Canada
05.2018 - 06.2021
- Team developed Business and Student Scholarship Programmes that generated over $100,000
Education
Masters - Anthropology & Archaeology
York University
Toronto, Canada01.1982
B.A. - Anthropology & Archaeology
University of Toronto
Toronto, Canada01.1981
Skills
- Leads with Kindness and Passion
- Patient
- Excellent Communication Skills
- Client Acquisition and Retention
- Team Builder
- Empathetic
- Reliable
- Resilient
- Courageous
- Tenacious
- Empowers Others
- Perseverance
Accomplishments
• Recipient of 2023 Holt Renfrew Brand Spirit Award: PASSION
• Most Powerful Women in Business Network Marketing with Marina Worre, 05/01/22 - 07/01/22, Course focused on personal and business development skills
• GO PRO Accelerators Course with Eric Worre, 12/01/21 - 07/01/22, Course focused on business development skills
• Recipient of Women's Courage Award, 2017
• Recipient of Humanitarian/AFW Award, 2017
• Excellence Award for Community Service and Advocate to Stop Human Trafficking
• Most Powerful Women in Business Network Marketing with Marina Worre, 05/01/22 - 07/01/22, Course focused on personal and business development skills
• GO PRO Accelerators Course with Eric Worre, 12/01/21 - 07/01/22, Course focused on business development skills
• Recipient of Women's Courage Award, 2017
• Recipient of Humanitarian/AFW Award, 2017
• Excellence Award for Community Service and Advocate to Stop Human Trafficking
Hobbies and Interests
- FAITH Driven
- Community Service Volunteer //#KindnessMatters
- Foodie - Culinary Diploma Harper College Chicago, IL
- Sugar Artistry
- Underwater Archaeology
- PADI Scuba Diving Assistant Instructor
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
Portuguese
Native/ Bilingual
Thai
Limited
French
Professional
Spanish
Professional
Arabic
Limited
Timeline
Retail Luxury Specialist
Holt Renfrew Square One
09.2022 - Current
Trustee
FPCBP-Federation of Portuguese Canadian Business & Professionals
06.2022 - Current
Director of Business Development
FPCBP-Federation of Portuguese Business & Professionals
06.2021 - 06.2022
President, Board of Directors
FPCBP-Federation of Portuguese Canadian Business & Professionals
05.2018 - 06.2021
Program Coordinator//Stepping Out
Haven on the Queensway
06.2014 - 06.2022
Masters - Anthropology & Archaeology
York University
B.A. - Anthropology & Archaeology
University of Toronto