Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eduarda Franca

Mississauga ,On

Summary

Dedicated Cashier at Sumaq with a proven track record in enhancing customer satisfaction and sales through expert customer service and efficient transaction management. Demonstrates strong time management and team collaboration skills, significantly increasing sales of promotional items. Known for reliability and fostering positive customer relationships, ensuring repeat business and a well-maintained store environment.

Overview

1
1
year of professional experience

Work History

Cashier

Sumaq
04.2024 - 04.2025
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Increased sales of promotional items by informing customers about current offers.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Education

High School - Business

Erindale Secondary School
2021 Dundas St W, Mississauga

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Work ethic and integrity
  • Team collaboration
  • Written and verbal communication

Languages

English
Advanced (C1)
Spanish
Advanced (C1)
Portuguese
Bilingual or Proficient (C2)

Timeline

Cashier

Sumaq
04.2024 - 04.2025

High School - Business

Erindale Secondary School
Eduarda Franca