Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care in medical ward and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Successful at providing excellent care through attention to details and re-designing procedure for efficiency, adept at meeting and setting long-term floor goals and diagnosis.