Edona Likaj
Vancouver
Summary
Highly approachable and dependable team player with enthusiasm evident in every task. Possesses a keen eye for detail and maintains a neat and clean work environment. Great customer service skills and strong written and verbal communication abilities ensure top-notch assistance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer service
McDonalds Park Royal North Vancouver BC
07.2021 - 04.2022
- Experienced in taking food orders, operating cash registers and safely handling food
- Prepared food orders while greeting all customers and managing the cash register accurately
- Helped customers with any trouble they had
Packager
Envirowise warehouse North Vancouver Bc
04.2022 - 07.2022
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards
- Marked and labeled boxes with accurate shipping information
- Assembled cartons, crates and containers
- Stacked boxes on pallets using proper technique
- Wrapped and packaged items securely to minimize damage during shipping
- Trained new employees on proper techniques for packaging, equipment operation and inventory management
Customer Service Cashier
Rona
02.2023 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Processed returns and exchanges with care.
- Handled sensitive information safely while processing payments through different methods including cash, credit cards, and gift cards.
- Arranged service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing any errors.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High school diploma -
Byrne creek secondary school
Burnaby, BC06.2020
Skills
- Hard working
- Very social
- Quick learner
- Excellent multitasker
- Engaging personality
- Good communication skills
- Safety oriented
- Good decision maker
- Creative Thinker
- Open minded
- Able to adapt fast to any work environment
- Able to communicate with others well
- Reliable team worker
- Organized
- Attention to detail
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Customer Service Cashier
Rona
02.2023 - Current
Packager
Envirowise warehouse North Vancouver Bc
04.2022 - 07.2022
Customer service
McDonalds Park Royal North Vancouver BC
07.2021 - 04.2022
High school diploma -
Byrne creek secondary school
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