Dedicated and detail-oriented Assistant Quantity Surveyor with 5 years of experience in civil engineering and hands-on expertise in customer service across retail and food sectors. Proven strengths in effective communication, problem-solving, and organizational skills developed through project coordination and client service in fast-paced environments. Committed to maintaining high standards of safety and cleanliness while ensuring exceptional customer satisfaction. Recognized for adaptability, teamwork, and a results-driven approach, consistently delivering quality outcomes under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supermarket Attendant
Bambis Supermarket
Addis Ababa, Ethiopia
01.2024 - 04.2024
Greeting and assisting customers, ensuring a positive shopping experience.
Organizing shelves and maintaining product displays to company standards.
Managed Stock levels, received shipments and verified product quality.
Maintained store cleanliness and supported front-end operations as needed.
Managed daily restocking of shelves, ensuring optimal product availability and presentation standards were met.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Waitress
Kaldis Coffee
Addis Ababa, Ethiopia
10.2022 - 08.2023
Provide excellent customer service in fast-paced coffee shop environment.
Prepared and served beverages and pastries while maintaining presentation standards.
Collaborate with team members to improve services efficiency and customer satisfaction.
Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Developed knowledge of menu offerings, enabling personalized recommendations to guests for improved sales.
Collaborated with kitchen staff to ensure timely delivery of orders, optimizing workflow efficiency.
Trained and mentored new staff on menu items and service standards to improve team performance.
Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Junior Assistant Quantity Surveyor
United Consulting Engineers PLC
Muketuri, Ethiopia
10.2017 - 07.2021
Prepared technical documents including quantity and payment certificates.
Developed strong attention to detail and organizational skills applicable to all work environments.
Supporting the Resident Engineer and Assistant Resident Engineer in every Aspects including (Preparation of Daily, Monthly, Annual and Final Reports)
Checking Cross Section Templates and incorporating undercuts section whenever instructed by Material Engineer.
Calculating quantities for earthwork such as Fill, Cut, Undercut and other as built measurements.
Maintained organized project documentation and records, ensuring easy access and retrieval for team members.
Enhanced office efficiency by organizing files, managing calendars, and coordinating meetings.
Expedited daily operations through proficient use of Microsoft Office Suite tools.
Contributed to team success by supporting colleagues in various tasks as needed.
Prepared and proofread professional business correspondence and memos.
Maintained physical filing system and retrieved documents on request.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Led cross-functional teams in negotiations with contractors to achieve favorable terms and pricing agreements.
Managed contractor relationships by setting clear expectations, maintaining open communication channels, and addressing concerns promptly.
Reviewed all consultant drawings and made recommendation to adjust site requirements.
Used AutoCAD and Eagle Point to amend project design changes.
Enhanced communication between project teams by implementing standardized reporting procedures for all parties involved.
Collaborated with architects and engineers to optimize construction designs, minimizing material waste and reducing overall costs.
Managed and coordinated cost, availability and timely delivery of materials and project schedules for suppliers.
Maintained up-to-date knowledge of industry developments through ongoing professional development activities such as attending conferences or obtaining additional certifications relevant to the field of construction management.
Attended project meetings to provide updates and insights on project costs.
Monitored project progress to identify and address changes in project scope or budget.
Analyzed plans and specifications to identify scope and cost of projects.
Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
Gathered data on materials, labor and equipment costs to determine total costs of projects.
Reviewed and approved invoices and payments, verifying accuracy of expenses.
Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
Assistant Site Engineers
IFH (INTERNATIONAL FIRST HIGHWAY)
Addis Ababa, Ethiopia
10.2017 - 07.2021
Checking and Controlling all Construction items as per the contract and report to the engineer.
Checking data from contractor.
Working office engineering works.
Working Collaborating with contractors and project teams to achieve goals efficiently.
Conducted inspection, verified materials and maintained project records.
Supervised site operations to ensure adherence to design Specification.
Coordinated site activities to ensure compliance with project specifications and safety regulations.
Assisted in the preparation of engineering designs and technical documentation for construction projects.
Conducted regular site inspections, documenting findings to maintain quality assurance throughout construction phases.
Implemented innovative construction techniques that improved workflow efficiency and reduced material waste on-site.
Prepared accurate project documentation, enabling effective tracking of project milestones and progress updates.
Supported quality control processes to ensure construction met design specifications and safety standards.
Maintained site safety by enforcing strict adherence to regulations and conducting regular safety briefings for staff.
Assisted in the completion of projects within budget and on schedule, leading to increased client satisfaction.
Enhanced project efficiency by streamlining communication between team members and site staff.
Coordinated with contractors for timely delivery of materials, contributing to minimized delays in construction progress.
Streamlined workflows by maintaining a clean and organized job site, reducing accidents and increasing productivity levels.
Organized daily work schedules for subcontractors, facilitating efficient utilization of resources.
Reviewed engineering drawings for accuracy and consistency before sharing them with field personnel to avoid misinterpretation and errors during execution stages.
Collaborated with senior engineers on technical solutions, ensuring optimal design implementation.
Conducted regular site inspections to identify potential issues, resulting in proactive problem resolution.
Undertook risk assessments prior to starting new phases of work which led to minimized incidents onsite.
Checked technical designs and drawings for adherence to standards.
Oversaw quality control and health and safety matters for construction teams.
Interacted positively with engineers, clients and peers to develop productive long-term working relationships.
Inspected, cleaned and maintained environmental test equipment, operated field sampling pumps and monitored sensitive instruments.
Education
Bachelor of Science - Civil Engineering
Wolaita sodo university
Skills
Prepare accurate quantity and interim payment certificate through detailed earthwork measurement and cross section reviews, ensuring on-time payment and quantities that matched actual site condition
Prepared accurate, daily monthly and final project reports by collecting site data and verifying quantities, enabling effective project monitoring and informed engineering decision
Calculated and documented earthwork quantities for variation orders, supporting accurate valuation, minimizing disputes and ensuring fair compensation
Maintained contract compliance by monitoring site activities, reviewing contractor data, and supporting office engineering work, resulting in accurate reporting and improved team coordination
Sr.Electrical Manager (Electrical & Automation) at Green Square Trading and Contracting WLLSr.Electrical Manager (Electrical & Automation) at Green Square Trading and Contracting WLL