Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edna Mensah

Ottawa,ON

Summary

Compassionate and dedicated Personal Services Worker with 5 years of experience providing high-quality care and support to individuals in need. Skilled in assisting with daily activities, maintaining a safe environment, and delivering emotional and physical support to enhance clients' well-being. Seeking to leverage expertise in personalized care and commitment to improving clients' quality of life in a role where empathy and reliability are paramount.

Overview

12
12
years of professional experience

Work History

Associate - Stow

Amazon
09.2023 - 08.2024
  • Ensured timely order fulfillment with effective stowage of items in designated storage locations.
  • Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
  • Enhanced productivity by accurately scanning and tracking incoming inventory using a barcode scanner.
  • Complied with safety regulations and protocols to reduce risks and safeguard teams.
  • Inspected items for any damages and reported discrepancies to the supervisor.
  • Maintained safety and efficiency to maximize overall productivity and increase stowing rates by 95%.
  • Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.

Supervisor - Local Vaccination (Malaria Control

National Malaria Elimination Program - NMEP
02.2018 - 05.2023
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Caregiver

Homecare Association
01.2013 - 03.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

High School Diploma -

Labone Secondary Shool
Accra
07.2027

Associate of Arts - Police Foundation

Algonquin College
Ottawa, ON
04.2025

Bachelor of Science - Education

University of Education - Winneba
Accra-Ghana
09.2022

Associate of Science - Healthcare Assistant

Global Call Nursing
Accra-Ghana
06.2018

Skills

  • Observation Skills: Being attentive to the needs and conditions of clients, recognizing any changes in their health or behavior
  • Physical Stamina: Ability to perform physically demanding tasks such as lifting, moving, and assisting clients
  • First Aid and CPR Knowledge: Understanding and applying basic medical procedures in emergencies
  • Patient Care Techniques: Proficiency in assisting with daily activities such as bathing, dressing, grooming, and feeding
  • Housekeeping Skills: Ability to maintain a clean and safe environment for clients
  • Patience: Remaining calm and understanding, especially in stressful or challenging situations
  • Confidentiality: Protecting client privacy and handling sensitive information with discretion
  • Teamwork: Collaborating effectively with other healthcare professionals and family members

Languages

English
Full Professional
Twi
Full Professional

Timeline

Associate - Stow

Amazon
09.2023 - 08.2024

Supervisor - Local Vaccination (Malaria Control

National Malaria Elimination Program - NMEP
02.2018 - 05.2023

Caregiver

Homecare Association
01.2013 - 03.2018

High School Diploma -

Labone Secondary Shool

Associate of Arts - Police Foundation

Algonquin College

Bachelor of Science - Education

University of Education - Winneba

Associate of Science - Healthcare Assistant

Global Call Nursing
Edna Mensah