Edna Friesen
housekeeeping manager
Kelowna,BC
Summary
Proven Housekeeping Supervisor at Siesta Suites, excelling in quality assurance controls and guest relations. Spearheaded compliance initiatives, achieving a significant improvement in room standards. Expert in employee scheduling and customer service, ensuring optimal facility operation and guest satisfaction.
Overview
23
23
years of professional experience
Work History
Housekeeping Supervisor
Siesta Suites
07.1997 - 03.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Education
High School Diploma -
Swift Current Comprehensive High School
Swift Current, SKSkills
Quality Assurance Controls
Quality Assurance
Employee Work Scheduling
Facility Inspection
Room Occupancy Maintenance
Work Inspection
Housekeeping knowledge
Guest Relations
Cleaning and sanitation
Customer service-focused
Languages
English
Full Professional
golfing,volunteering
recreational golfing 2 days/week
volunteer at Mission Thrift Store 3-4 days a week
Timeline
Housekeeping Supervisor
Siesta Suites
07.1997 - 03.2020
High School Diploma -
Swift Current Comprehensive High School
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