Edmund C. Wong, a Chartered Professional Accountant, brings over a decade of progressive experience in the financial services sector. With a focus on project management, wealth management operations, financial management reporting, and information technology, he is well-equipped to support organizations in achieving their financial and technology objectives. Known for a supportive and collaborative approach, he possesses the technical consulting, project implementation, and financial/cost management skills necessary to drive success. His effective leadership, interpersonal abilities, and strong communication skills are complemented by his superior technical knowledge, research capabilities, and accounting expertise. With these qualities, Wong is a valuable asset to any organization.
The Senior Manager Operations Initiatives position is responsible for coordinating and leading productivity, efficiency, and service-enhancing initiatives for projects across various WM Canada Operations Departments
The operation specialist will serve as a delegate for a WM Canada Operations Director, providing process design, expert product knowledge, technical expertise, and problem-solving skills in specific areas
The role emphasizes collaboration with multiple departments and stakeholders to deliver high-quality solutions on time
My Primary responsibilities is to oversee the design, development, and implementation of solutions supporting specific Operations initiatives
Plan, organize, and manage tasks and resources to achieve defined objectives and scopes
Develop proposals and work plans as required to support Operations activities
Communicate regularly with management and relevant parties to inform impacted resources
Prepare detailed plans and specifications for implementing change requests and initial process requirements
Provide training, coaching, and mentoring to department managers and other Operations resources, fostering teamwork and knowledge transfer
Senior Project Manager
Canadian Wealth Management Technology
Company Overview: CWM Technology is a leading wealth management technology company that has been providing innovative solutions to financial institutions since 2014
As a Senior Project Manager at CWM Technology, I am responsible for managing various projects and initiatives that drive business growth and enhance the overall efficiency of our operations
My primary responsibility is to manage relationships with senior stakeholders to ensure that projects are aligned with the company’s vision and objectives
I collaborate closely with cross-functional teams, including project managers, developers, and subject matter experts, to develop detailed schedules and deliverables that meet the highest quality standards
I also identify early warning indicators and develop effective strategies to resolve risks, issues, and ensure timely delivery of projects
In addition to project management, I play a key role in developing and implementing processes that improve the efficiency and effectiveness of our operations
I work closely with business stakeholders to identify areas for improvement and develop solutions that align with their needs and goals
I also contribute to the continuous improvement of CWM Technology’s business and operations by providing guidance and support to our team members
Some of the major projects that I have been involved in include:
FHSA: Developed new register-saving accounts for WMC and DI/IE distribute channels
Project Sunstones: Migrated and set up RPA development and production support to an external vendor
Project Avatar: Migrated RBC Asian clients to RBC Hong Kong Bank
CRA Client Documentation for FATCA/CRS: Delivered ClientSource modifications to comply with CRA requirements
FATCA and CRS in CS and Broadridge: Implemented FATCA and CRS in Core Banking Systems (CS) and Broadridge
CWM Technology is a leading wealth management technology company that has been providing innovative solutions to financial institutions since 2014
Senior Finance Manager
RBC Canada
01.2013 - 09.2014
As the Manager, Cost Advisory, in the Wealth Management Operations, Payments & Trade, and Cash Service division of RBC Canada, I oversaw Costing Study Projects
I successfully implemented a Cash Services costing Study and developed an Activity Costing Model
This model provided Canadian regional productivity analysis and Product Unit Cost information for the pricing model
Project Manager – Compliance and Account Transfer Projects
Wealth Management Technology Group
01.2010 - 12.2012
Led a team of technology BAs and developers in investigating the implementation of Compliance Surveillance, Registration, and RRSP Account Transfer initiatives
Senior Business Consultant – Capital Market Risk Management Group
BMO Capital Market
01.2006 - 12.2010
Provided updates and confirmed project directions with the Credit Risk Executive on projects related to BMO Capital Market Basel reporting
Managed multi-year technology projects, including CM Basel/Securitization Reporting and Basel Foreign Jurisdiction for Ireland, the UK, and Barbados
Led discussions and prepared the Securitization High-Level Business/Process workflow requirements
Identified key business requirements and prepared project milestones
Collaborated with business stakeholders to ensure that other Banking Regulation Requirements were being considered
Partnered with Software Development Managers to track the Software Development Life Cycle (SDLC) on CM Basel Projects
Directed the User Forum to report and prioritize project objectives and deliverables on the CM Basel report
Led the reconciliation of Capital Market Basel II against the bank’s Balance Sheet
Organized an action committee comprising Risk Management, Finance, mid-level, and back-office managers to resolve significant variance reconciliation items
Capital Market Controller/Special Projects Manager
BMO Capital Market
01.2003 - 12.2006
Provided leadership in areas of performance and business plan management for the Technology group of Capital Markets and Cash Management Services
Provided strategic financial advice and ensured the integrity of the business plan
Developed and managed ongoing tracking of performance against commitments, partnering with the Technology executive to optimize financial performance
Senior Manager, Cost Management Consultant
BMO Capital Market
01.2001 - 12.2003
Partnered with the CM Line of Business to implement various cost management studies and initiatives
Collaborated with the BMO Resources Management Unit and an external consultant, AT Kearney, to establish bank-wide cost-saving initiatives totaling $25MM to $50MM across four expense categories: Technology, External Consultant, Telecommunication, and Travel & Entertainment
Skills
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Data-driven decision making
Troubleshooting and problem resolution
Languages
English
Professional Working
Careerpath
Senior Manager, Wealth Management Operations Specialist, Coordinate and lead productivity, efficiency, and service-enhancing initiatives for projects across various WM Canada Operations Departments., Serve as a delegate for a WM Canada Operations Director, providing process design, expert product knowledge, technical expertise, and problem-solving skills., Oversee the design, development, and implementation of solutions supporting specific Operations initiatives., Plan, organize, and manage tasks and resources to achieve defined objectives and scopes., Develop proposals and work plans as required to support Operations activities., Communicate regularly with management and relevant parties to inform impacted resources., Prepare detailed plans and specifications for implementing change requests and initial process requirements., Provide training, coaching, and mentoring to department managers and other Operations resources.
Senior Project Manager, Canadian Wealth Management Technology (CWM Technology), 01/01/14, Manage various projects and initiatives that drive business growth and enhance the overall efficiency of operations., Manage relationships with senior stakeholders to ensure projects are aligned with the company’s vision and objectives., Collaborate closely with cross-functional teams to develop detailed schedules and deliverables., Identify early warning indicators and develop effective strategies to resolve risks and issues., Develop and implement processes that improve the efficiency and effectiveness of operations., FHSA: Developed new register-saving accounts for WMC and DI/IE distribute channels., Project Sunstones: Migrated and set up RPA development and production support to an external vendor., Project Avatar: Migrated RBC Asian clients to RBC Hong Kong Bank., CRA Client Documentation for FATCA/CRS: Delivered ClientSource modifications to comply with CRA requirements., FATCA and CRS in CS and Broadridge: Implemented FATCA and CRS in Core Banking Systems (CS) and Broadridge.
Senior Finance Manager, Technology and Operations – Enterprise Costing, 01/13, 09/14, Oversaw Costing Study Projects in the Wealth Management Operations, Payments & Trade, and Cash Service division of RBC Canada., Implemented a Cash Services costing Study and developed an Activity Costing Model.
Project Manager – Compliance and Account Transfer Projects, Wealth Management Technology Group, 01/10, 12/12, Led a team of technology BAs and developers in investigating the implementation of Compliance Surveillance, Registration, and RRSP Account Transfer initiatives.
Senior Business Consultant, Capital Market Risk Management Group, 01/06, 12/10, Provided updates and confirmed project directions with the Credit Risk Executive on projects related to BMO Capital Market Basel reporting., Managed multi-year technology projects, including CM Basel/Securitization Reporting and Basel Foreign Jurisdiction for Ireland, the UK, and Barbados., Led discussions and prepared the Securitization High-Level Business/Process workflow requirements., Collaborated with business stakeholders to ensure that other Banking Regulation Requirements were being considered.
Capital Market Controller/Special Projects Manager, 01/03, 12/06, Provided leadership in areas of performance and business plan management for the Technology group of Capital Markets and Cash Management Services., Provided strategic financial advice and ensured the integrity of the business plan.
Senior Manager, Cost Management Consultant, 01/01, 12/03, Partnered with the CM Line of Business to implement various cost management studies and initiatives., Collaborated with the BMO Resources Management Unit and an external consultant to establish bank-wide cost-saving initiatives totaling $25MM to $50MM.
Timeline
Senior Finance Manager
RBC Canada
01.2013 - 09.2014
Project Manager – Compliance and Account Transfer Projects
Wealth Management Technology Group
01.2010 - 12.2012
Senior Business Consultant – Capital Market Risk Management Group
BMO Capital Market
01.2006 - 12.2010
Capital Market Controller/Special Projects Manager
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