Passionate pharmacist dedicated to serving a diverse clientele, adept at fostering collaboration with patients and healthcare team members. Detail-oriented team player with the capability to manage multiple tasks concurrently, ensuring a high level of accuracy in execution.
Overview
11
11
years of professional experience
Work History
Pharmacy Manager
Pharmasave
11.2012 - Current
Overseeing the effective management and day-to-day operations of the pharmacy.
Elevated customer satisfaction through the implementation of streamlined prescription processing and personalized medication counseling.
Improved patient care by offering tailored over-the- counter medication recommendations aligned with individual needs and preferences.
Administered vaccinations to grant immunity against COVID-19, influenza, pneumonia, and various other diseases to patients.
Assessing and providing minor ailment remedies and issuing contraception prescriptions.
Ensured strict adherence to provincial regulations by staying current of the latest developments in pharmacy laws and guidelines.
Proactively handled customer complaints and concerns promptly, showcasing empathy and a steadfast commitment to maintaining exceptional service standards.
Cultivated a positive work environment by promptly and equitably addressing staff concerns.
Pharmacist Facilitator
University Of British Columbia
09.2012 - Current
Facilitating students in diverse simulated pharmacy practice activities, guiding case-based learning sessions, and evaluating student performance.
Facilitating the acquisition of communication and patient interview skills in students through role-play scenarios, utilizing trained actors as standardized patients.
Ensured student engagement by employing proactive behavior modification and implementing positive reinforcement strategies.
Evaluated students' work and provided constructive feedback to foster improvement and understanding.
Education
Bachelor of Science in Pharmaceutical Sciences - Pharmacy
University of British Columbia
Vancouver, BC
Skills
Prescription Verification
Employee Supervision
Inventory Control
Medication Dispensing
Training and mentoring
Immunizations
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Software
Kroll
Healthwatch Next Generation
Timeline
Pharmacy Manager
Pharmasave
11.2012 - Current
Pharmacist Facilitator
University Of British Columbia
09.2012 - Current
Bachelor of Science in Pharmaceutical Sciences - Pharmacy