Edmond Syla
Stoney Creek,ON
Summary
A recent graduate from the Business Administration - Marketing (Co-op) at Niagara College with Digital Marketing experience, website optimization and website design. I'm seeking a challenging Marketing role in order to leverage my skills, drive company growth, and contribute to the overall success of the organization.
Overview
2
2
years of professional experience
Work History
Marketing Specialist
Waterfront Hotel
01.2023 - Current
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote stays at the hotel .
- Responsible for developing visually appealing marketing materials for print and digital channels.
- Enhanced customer engagement by utilizing email marketing, campaigns and newsletters.
Front Desk Receptionist
Waterfront Hotel
08.2022 - 01.2023
- Answering incoming calls and questions about guests needs in person and online regarding their room bookings, rates, amenities, and special requests they may have
- Approaching encounters with guests in a friendly, efficient, and service-oriented manner leading to more positive reviews about the company online
- Collaborating with cross-functional teams to solve customer issues and provide solutions
- Conducting follow-up communication to ensure that the customer's concerns were properly addressed and resolved
- Assisted in the training of new team members and contributing to team success.
Digital Marketing Specialist (Co-op)
Grimsby Chrysler
01.2022 - 07.2022
- Created and managed social media content, to maintain brand presence and exposure to engage with the target audience
- Responsible for developing successful Marketing campaigns across 3 dealerships owned by Grimsby Chrysler
- Website design and usability optimization for all 3 dealerships to ensure as much traffic as possible
- Provided support and regular reports to the head of Marketing
- Generation of new and exciting digital content to drive traffic to the company.
Education
Business Administration - Marketing (Co-op) -
Niagara College
Ni08.2023
Skills
- Content Creation
- Google Analytics
- Market Research
- Flexibility and Adaptability
- Strong Communication Skills
- Social Media Management
- Team Collaboration
- Digital Marketing
- Customer Service
Languages
English
Albanian
Timeline
Marketing Specialist
Waterfront Hotel
01.2023 - Current
Front Desk Receptionist
Waterfront Hotel
08.2022 - 01.2023
Digital Marketing Specialist (Co-op)
Grimsby Chrysler
01.2022 - 07.2022
Business Administration - Marketing (Co-op) -
Niagara College
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