Edmond Sarpong
Brampton,Canada
Summary
Three years of experience in multiple industries: transit, warehouse and two years in Elementary education. High School Diploma and some college, Ontario G1 driver’s license, machinery operator certification (forklift operator and double pallet jack). Experience operating a forklift in a warehouse and using RF scanners for inventory. Designs and leads personalized exercise programs to help clients achieve their health and fitness goals, focusing on proper technique, motivation, and overall well-being. Strong communication skills (oral and written), cooperative and independent worker who learns fast and quickly adapts to various work environments. Dedicated and persistent worker, organized, and effectively fulfills numerous tasks. Can walk distances and lift loads up to 50 lbs. Availability: Part-time hours Monday to Saturday.
Overview
5
5
years of professional experience
Work History
Specialist (Food Production)
Cardinal Meats
03.2023 - 10.2024
- Understand plant safety, lockout procedures, and emergency evacuation processes
- Report to the work area on time all the time (start of shift and breaks)
- Check the daily schedule to know what products are running
- Work well with others (support & teach)
- Keep the area clean at all times
- Set up box erector, inkjet printer and different functions associated with inkjet printer
- Ensure that the line has supplies needed for the shift's production [boxes (masters and retail), tape for Box machine, labels, hand tape gun, etc.] and retrieve from the appropriate areas as necessary start up & throughout shift
- Competent in how to put retail boxes into masters
- Be comfortable using the pump truck
- Learn to check spec books, read and follow palletizing instructions
- Locating and moving stock of products to pallets for storage and shipping
- Packing and packaging retail and master boxes
- Use of RF scanner to scan and read barcodes and transfer products information and Prepare Packages for shipping while following all safety protocols and ensure work area and equipment are well maintained
- Competent in forklift machine and crown reach as well as pallet jacks
- Locating and moving stock of products to pallets for storage and shipping
Customer Assistant
Qatar Rail
05.2021 - 05.2023
- Assistance with ticket purchases, navigation, and general inquiries
- Assistance for passengers with disabilities, including wheelchair access and guidance
- Dedicated to reporting and recovering lost items, handling emergencies and ensuring passenger safety
- Provided outstanding customer service and assistance to Qatar Rail passengers, enduring a positive experience through effective communication and support, while prioritizing safety and cleanliness with station facilities
- Successfully assisting in handling emergency situations by quickly assessing and communicating with passengers through intercom, contributing to a safe and orderly evacuation process
- Improved customer satisfaction scores by 15% through proactive support in the first six months, addressing inquiries on tickets, journey times, and station amenities
- Assisted senior customers and persons with disabilities in boarding and alighting from the transit during night shifts as well as day shifts
- Provided outstanding customer service and assistance to Qatar Rail passengers, enduring a positive experience through effective communication and support, while prioritizing safety and cleanliness with station facilities
- Successfully assisting in handling emergency situations by quickly assessing and communicating with passengers, contributing to a safe and orderly evacuation process
- Improved customer satisfaction scores by 15% through proactive support, addressing inquiries on tickets, journey times, and station amenities
- Communicated effectively with passengers regarding ticketing, journey details, and station facilities, providing a welcoming and informative experience
- Assisted passengers during night shifts as well as day shifts
- Assisted in situations concerning almost 150 customers a day
Elementary Teacher
Double Portion Academy
11.2019 - 05.2021
- Teach core subjects such as reading, writing, mathematics, science, and social studies
- Develop lesson plans that align with curriculum standards and cater to diverse learning styles
- Use creative teaching methods, including hands-on activities, group work, and technology
- Collaborated with parents and guardians, offering regular updates on student progress and strategies to reinforce learning at home
- Developing creative lesson plans and using technology to engage students and enhance learning
- Instilling curiosity and motivation in students to pursue education beyond the classroom
- Establishing a supportive, inclusive, and respectful atmosphere for diverse learners
- Improve student behavior and promote teamwork
- Successfully improved student performance by implementing creative teaching methods, resulting in a 20% increase in overall test scores
- Led extracurricular learning activities like P.E
- And culture shows, enhancing students’ interest in subjects like reading and math, which contributed to high engagement and participation
- Planned, organized, and delivered engaging lessons in core subjects, building a solid foundation in literacy, numeracy, and critical thinking skills by following the core curriculum, my prepared lesson plans and lesson plan to engage the class more
- Collaborated with parents and guardians, offering regular updates on student progress and strategies to reinforce learning at home
Education
West African Secondary School Certificate/High School Diploma - English, French, Mathematics, Science, History, Literature, Government
Kumasi High School
KumasiCertification as Forklift Operator -
A-1 Truck, Bus & Forklift Training School
Mississauga, ON12.2022
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Advanced communication
- Proficient in software
- Risk management
- Team performance improvement
- Operational enhancement
Languages
English
Full Professional
Highlights Of Qualifications And Skills
- Three years of experience in multiple industries: transit, warehouse and two years in Elementary education.
- High School Diploma and some college, Ontario G1 driver’s license, machinery operator certification (forklift operator and double pallet jack).
- Experience operating a forklift in a warehouse and using RF scanners for inventory.
- Designs and leads personalized exercise programs to help clients achieve their health and fitness goals, focusing on proper technique, motivation, and overall well-being.
- Strong communication skills (oral and written), cooperative and independent worker who learns fast and quickly adapts to various work environments.
- Dedicated and persistent worker, organized, and effectively fulfills numerous tasks.
- Can walk distances and lift loads up to 50 lbs.
- Availability: Part-time hours Monday to Saturday.
Timeline
Specialist (Food Production)
Cardinal Meats
03.2023 - 10.2024
Customer Assistant
Qatar Rail
05.2021 - 05.2023
Elementary Teacher
Double Portion Academy
11.2019 - 05.2021
West African Secondary School Certificate/High School Diploma - English, French, Mathematics, Science, History, Literature, Government
Kumasi High School
Certification as Forklift Operator -
A-1 Truck, Bus & Forklift Training School
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