Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edith Viviana Martinez

Mexico City,Distrito Federal

Summary

Proven Route Manager with a track record of enhancing operational efficiency and customer satisfaction at Roots Corporation. Expert in fleet management and strategic planning, coupled with exceptional problem-solving abilities, led to significant reductions in fuel costs. Skilled in fostering team productivity and building strong relationships, ensuring on-time delivery rates improved. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Overview

1
1
year of professional experience

Work History

Route Manager

Roots Corporation
05.2024 - Current
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
  • Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
  • Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
  • Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
  • Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
  • Managed a team of drivers, providing training and support to ensure high performance standards were met.
  • Collaborated with sales teams to identify opportunities for business growth within existing customer base or potential new clients.
  • Negotiated contracts with vendors for equipment leasing or purchasing at competitive prices while maintaining quality standards.
  • Managed budgets, ensuring that resources were allocated effectively to achieve optimal efficiency and productivity within the route management team.
  • Reduced fuel costs through strategic route planning and vehicle maintenance.

Route Manager

Molly Maid
01.2024 - 05.2024
  • Maintained accurate records of all routes, deliveries, vehicle inspections, and employee hours for regulatory compliance purposes.
  • Streamlined operations by implementing new technologies for tracking vehicles, inventory, and delivery status.
  • Negotiated contracts with vendors for equipment leasing or purchasing at competitive prices while maintaining quality standards.
  • Continuously monitored industry trends to inform adjustments in route strategies or operational improvements as needed.
  • Reduced fuel costs through strategic route planning and vehicle maintenance.
  • Increased on-time delivery rates by coordinating closely with drivers and dispatchers.
  • Increased views at websites
  • Managed a team of drivers, providing training and support to ensure high performance standards were met.

Education

No Degree - Information Technology - Cybersecurity

Cybersecurity
Google
12.2024

Bachelor of Accounting - Bussines Management

International Institute of Business And Travel
Toronto, ON
08.2022

Political Science - International Trade And Transportation Logistics Management

Universidad Nacional Autonoma De Mexico
Mexico City
07.2016

Skills

  • Logistics Management
  • Strategy Development
  • Problem-Solving
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Customer Relationship Management
  • Analytical Thinking

Languages

English
Native or Bilingual

Timeline

Route Manager

Roots Corporation
05.2024 - Current

Route Manager

Molly Maid
01.2024 - 05.2024

No Degree - Information Technology - Cybersecurity

Cybersecurity

Bachelor of Accounting - Bussines Management

International Institute of Business And Travel

Political Science - International Trade And Transportation Logistics Management

Universidad Nacional Autonoma De Mexico
Edith Viviana Martinez