Ann NANUNGI
Personal Support Worker
Barrie,ON
Summary
Dedicated and certified and experienced Personal Support Worker with over five years of expertise in public health risk management, outbreak response, and patient care. Iam experienced, knowledgeable about safe resident ambulation, personal grooming assistance, and housekeeping. I strive to remain current on relevant medical conditions and work with qualified healthcare staff to maximize care. Devoted to resident physical comfort and emotional support with excellent team dynamics.
Overview
2
2
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Care Giver
Empower Simcoe/Nexim Healthcare Consultants Inc
Barrie, ON
03.2025 - Current
- Provided compassionate care and assistance with daily living activities for clients in diverse settings.
- Monitored client health by tracking vital signs and reporting changes to healthcare professionals.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Trained and mentored junior caregivers on best practices for patient care and safety protocols.
- Maintained accurate documentation of patient progress, ensuring compliance with regulatory standards.
- Assisted in administering medications, following strict guidelines to ensure client safety and adherence to schedules.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Healthcare Compliance Specialist
Nexim Healthcare Consultants Inc
Barrie, Canada
04.2024 - Current
- Engaged with customers through inbound and outbound calls to provide account support and updates.
- Assisted clients in resolving account-related issues and negotiated payment terms when necessary.
- Maintained detailed records of customer interactions and provided excellent customer service.
- Ensured compliance with company policies and regulatory requirements.
- Developed and maintained compliance documentation, fostering transparency and accountability throughout the organization.
- Assisted in the preparation of regulatory filings, ensuring accuracy and timely submission to governing bodies.
- Supported investigations into compliance violations, facilitating resolution through detailed reporting and analysis.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
Education
Certificate in Personal Support Work - HEALTHCARE
Canada Business College
Barrie, ON 02.2016 - 07.2017
Skills
- Excellent Technical & Program Report writer
- Public Health Risk Management & Disease Surveillance
- Infection Prevention & Control
- Patient Support & Personal Care
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent Oral & Written Communication
- Teamwork & Leadership
- First Aid, CPR, and Nonviolent Crisis Intervention
- Compliance oversight
- Information gathering
- Investigation techniques
Ethics management
Certification
- WHMIS & Safe Management Certificate – 2025
- Ontario PSW Association – Student Member – 2025
- Ontario Health and Safety Awareness – 2025
- Accessibility for Ontarians with Disabilities Act – 2025
- Harm Reduction Certificate – 2025
- Food Handler Certificate – 2025
- CPI, Nonviolent Crisis Intervention –2025
- CPR/ AED/ First-Aid/injury and Universal precaution –2025
Timeline
Care Giver
Empower Simcoe/Nexim Healthcare Consultants Inc
03.2025 - Current
Healthcare Compliance Specialist
Nexim Healthcare Consultants Inc
04.2024 - Current
Certificate in Personal Support Work - HEALTHCARE
Canada Business College
02.2016 - 07.2017