Edith Sanchez
Fontana
Summary
Dynamic sales associate with proven expertise in customer relationship management and inventory control at Planet Buds. Recognized for enhancing customer satisfaction and training staff effectively. Bilingual and skilled in digital marketing, I excel in problem-solving and fostering team collaboration to drive operational success.
Overview
6
6
years of professional experience
Work History
Sales Associate/Receptionist
Street Kings Cultivation
Los Angeles
04.2025 - 10.2025
- Managed front desk operations, ensuring smooth daily office functioning.
- Answered multi-line phone system, directing calls to appropriate departments.
Manager
Moreno Valley
Moreno Valley
05.2024 - 05.2025
- Ensuring customer satisfaction, and resolving complaints and inquiries.
- Recruited and hired qualified candidates to fill open positions.
- Overseeing daily operations, developing policies and procedures, and maintaining cleanliness.
- Ordering supplies, monitoring stock levels, and maintaining accurate records.
- Managing cash operations and ensuring proper accounting procedures.
Sales Associate/Inventory Coordinator
Planet Buds
San Jacinto
09.2024 - 04.2025
- Managed inventory levels and organized merchandise displays effectively.
- Assisted customers with product selection and provided exceptional service.
- Trained new associates on sales techniques and store policies.
- Developing and executing digital marketing strategies.
Customer service/ waitress
Schooners
Colton
08.2023 - 03.2024
- Assisted in training new staff on service protocols and menu knowledge.
- Assisted in setting up for special events such as banquets or parties.
- Provided friendly and efficient service to guests in high-volume settings.
Equipment Operator/Laborer
Guitar Center
Rialto
07.2020 - 08.2021
- Operating a motorized vehicle and obtaining customer-based products from shelves.
- Maintained equipment to ensure safe and reliable operation during daily tasks.
- Maintained accurate inventory records using warehouse management systems.
- Selected and packed items according to customer specifications for timely shipment.
Receiving Clerk
Gilbert Co.
San Bernardino
11.2019 - 02.2020
- Received and inspected incoming shipments for quality and accuracy.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Inspected outgoing shipments for quality control before dispatching.
Sales Associate
Walmart
Rancho Cucamonga
07.2019 - 11.2019
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance store operations and customer experience.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
Education
High School Diploma -
Taylion Academy
San Bernardino, CA06-2019
Skills
- Customer relationship management
- Inventory management
- Cash handling
- Team collaboration
- Problem solving
- Time management
- Customer service
- Bilingual proficiency
- Staff training
- Digital marketing
References
- Angel Maroine, (323) 333-7539
- James Baskoron, (206) 876-0229
- Andrea Smith-Rodriguez, (404) 983-1909
- Talia, (562) 659-3068
Timeline
Sales Associate/Receptionist
Street Kings Cultivation
04.2025 - 10.2025
Sales Associate/Inventory Coordinator
Planet Buds
09.2024 - 04.2025
Manager
Moreno Valley
05.2024 - 05.2025
Customer service/ waitress
Schooners
08.2023 - 03.2024
Equipment Operator/Laborer
Guitar Center
07.2020 - 08.2021
Receiving Clerk
Gilbert Co.
11.2019 - 02.2020
Sales Associate
Walmart
07.2019 - 11.2019
High School Diploma -
Taylion Academy