Edith Raygoza
Azusa
Summary
Dedicated barista with a focus on customer service, conflict resolution, and relationship building. Proven ability to enhance customer satisfaction through personalized support and effective problem-solving. Proven willingness to take any task to support the team and keep business succeedinging with delivering exceptional service to every customer needs and offering excellent service in my role.
Overview
9
9
years of professional experience
Work History
Barista Trainer
Starbucks
San Dimas
10.2021 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
- Responded to customer inquiries with accurate product and service information, enhancing customer experience.
- Maintained composure during stressful situations to effectively diffuse tensions and support team dynamics.
JROTC Cadet
Volunteering
Covina
08.2017 - 06.2021
- Organized community service events to strengthen local engagement and support initiatives.
- Motivated team by fostering new learning skills to overcome challenges.
- Maintained organized records and files for cadets throughout the program.
- Supported community efforts by demonstrating effective leadership and fostering collaboration.
Education
GED -
Citrus College
Glendora, CA06-2026
Skills
- Leadership development
- Team coordination
- Conflict resolution
- Customer service
- Multitasking
- POS systems
Languages
Spanish
Native/ Bilingual
Timeline
Barista Trainer
Starbucks
10.2021 - Current
JROTC Cadet
Volunteering
08.2017 - 06.2021
GED -
Citrus College