Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edith Raygoza

Azusa

Summary

Dedicated barista with a focus on customer service, conflict resolution, and relationship building. Proven ability to enhance customer satisfaction through personalized support and effective problem-solving. Proven willingness to take any task to support the team and keep business succeedinging with delivering exceptional service to every customer needs and offering excellent service in my role.

Overview

9
9
years of professional experience

Work History

Barista Trainer

Starbucks
San Dimas
10.2021 - Current
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
  • Responded to customer inquiries with accurate product and service information, enhancing customer experience.
  • Maintained composure during stressful situations to effectively diffuse tensions and support team dynamics.

JROTC Cadet

Volunteering
Covina
08.2017 - 06.2021
  • Organized community service events to strengthen local engagement and support initiatives.
  • Motivated team by fostering new learning skills to overcome challenges.
  • Maintained organized records and files for cadets throughout the program.
  • Supported community efforts by demonstrating effective leadership and fostering collaboration.

Education

GED -

Citrus College
Glendora, CA
06-2026

Skills

  • Leadership development
  • Team coordination
  • Conflict resolution
  • Customer service
  • Multitasking
  • POS systems

Languages

Spanish
Native/ Bilingual

Timeline

Barista Trainer

Starbucks
10.2021 - Current

JROTC Cadet

Volunteering
08.2017 - 06.2021

GED -

Citrus College
Edith Raygoza