Edith Khodadadi
Woodland Hills
Summary
Dynamic executive with extensive experience in project oversight and leadership, driving operational excellence through strategic process improvements and robust program coordination. Proven ability to foster strong business relationships that enhance collaboration and support company growth initiatives. High-energy leader adept at aligning cross-functional teams with customer needs and organizational goals, ensuring peak operational efficiency. Additionally skilled in patient triage and emergency intervention, leveraging critical thinking and advanced life support techniques to achieve optimal patient outcomes in high-pressure environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Providence Tarzana Medical Center
Tarzana, CA
04.2024 - Current
- Administered critical care interventions to stabilize patients in high-pressure emergency situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Improved departmental response times by participating in development of new emergency protocols.
- Participated in quality improvement initiatives, driving adherence to best practices and safety standards in the ED.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Assisted in training and mentoring of new nursing staff, ensuring high standards of care.
Director of Operations
West Empire Plastic Surgery & Med Spa
Brentwood, CA
01.2021 - 01.2024
- Planned and monitored day-to-day running of business to facilitate smooth progress.
- Managed the development of staff by providing guidance, feedback and support when needed.
- Collaborated with team members on projects, delegated tasks as necessary, and managed expectations accordingly.
- Analyzed current operational processes and performance, recommending solutions for improvement.
- Monitored key performance indicators to support organizational objectives.
- Cultivated relationships with external vendors and suppliers to facilitate optimal supply chain management.
- Spearheaded new departmental protocols and procedures to achieve compliance with all regulatory requirements.
- Implemented risk mitigation strategies across all operations functions to minimize potential losses.
- Prepared staff work schedules and assigned specific duties.
- Ensured compliance with all applicable laws, regulations, and policies across the organization.
Manager
Skin Agency
Glendale, CA
01.2019 - 01.2021
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Communicated plans and actions to meet departmental goals.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Analyzed and resolved quality and customer service issues, recommending system improvements.
Strategic Marketing & Sales planning Associate
Express Center Insurance Services
La Crescenta
01.2015 - 03.2020
- Develop high-level marketing and communications plans and provides input on a variety of initiatives across all marketing platforms including digital, presents and obtains leadership approval on programs.
- Provide clients with high value experience, manage accounts with keeping in mind the interest of our clients.
- Developed strong customer service skills through daily interactions with customers.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Sold products to customers by explaining product features and benefits.
Sales & Marketing Associate
24-hour Fitness
West Hills
01.2013 - 01.2015
- Manage lead generation campaign, coordinate directly with PR marketing team to build membership sales, launching successful locations.
- Awareness of monthly goals, staff evaluations, high volume staff training, ensure club is following proper risk management procedures.
Project Manager
Urology Medical Clinic
Eagle Rock
01.2009 - 01.2013
- Accountable for the day to day operations of the clinic and surgery center, train new staff, collaboration with pharma drug sales representative to learn new devices for surgery and or new drug for urology related therapies.
Education
Master of Science - Nursing
United States University
Chula Vista, CA03-2027
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA04-2024
Skills
- Team player
- Detail-oriented
- Great communicator
- Strategic Planning
- Operations Oversight
- Risk Mitigation
- Organizational Skills
- Staff Training
- Time Management
- Policy Development
- Clinical judgment
- Critical care
- Complex Problem-solving
- Emergency response
- Staff supervision
Accomplishments
Values in Action Award 2025- Providence Cedars Sinai Tarzana Medical Center, CA
Certification
- Mike Russ School of Insurance Brokers, CA
- AFNA (National Academy of Sports Medicine), CA
- BLS
Timeline
Registered Nurse, Emergency Department
Providence Tarzana Medical Center
04.2024 - Current
Director of Operations
West Empire Plastic Surgery & Med Spa
01.2021 - 01.2024
Manager
Skin Agency
01.2019 - 01.2021
Strategic Marketing & Sales planning Associate
Express Center Insurance Services
01.2015 - 03.2020
Sales & Marketing Associate
24-hour Fitness
01.2013 - 01.2015
Project Manager
Urology Medical Clinic
01.2009 - 01.2013
Master of Science - Nursing
United States University
Bachelor of Science - Nursing
West Coast University
LEADERSHIP EXPERIENCE
Coaching Basketball Team to underprivileged kidsLeading the fundraising efforts
ADDITIONAL INFORMATION
Medical Mission, Armenia 2018
Values in Actions Award
Providence’s Values in Action (VIA) award is the health system’s highest annual honor, celebrating caregivers, physicians, and volunteers. Nominated by peers, honorees are recognized for continuously modeling the organization's five core values: Compassion, Dignity, Justice, Excellence, and Integrity. [1, 2, 3]
The Five Core Values in Action
The awards are designed to highlight individuals who breathe life into Providence's mission: [1]
- Compassion: Providing empathetic and patient-centered care.
- Dignity: Treating all patients, families, and colleagues with profound respect.
- Justice: Advocating for vulnerable populations and overcoming healthcare resource barriers.
- Excellence: Innovating hospital systems and improving clinical safety.
- Integrity: Leading with honesty and a strong moral compass in all daily operations. [1, 2, 3, 4, 5]
Values in Actions Award 2025- Providence Cedars Sinai Tarzana Medical Center
Providence’s Values in Action (VIA) award is the health system’s highest annual honor, celebrating caregivers, physicians, and volunteers. Nominated by peers, honorees are recognized for continuously modeling the organization's five core values: Compassion, Dignity, Justice, Excellence, and Integrity. [1, 2, 3]
The Five Core Values in Action
The awards are designed to highlight individuals who breathe life into Providence's mission: [1]
- Compassion: Providing empathetic and patient-centered care.
- Dignity: Treating all patients, families, and colleagues with profound respect.
- Justice: Advocating for vulnerable populations and overcoming healthcare resource barriers.
- Excellence: Innovating hospital systems and improving clinical safety.
- Integrity: Leading with honesty and a strong moral compass in all daily operations. [1, 2, 3, 4, 5]