Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Certification
Timeline
Generic

Gold Chimezie

Calgary,AB

Summary

Professional Profile

Performance-driven Data Analyst with analytical and problem-solving skills to accurately manage projects and deliver findings that support company success.

  • Completed coursework for SAIT’s Business Intelligence Data Analysis and Reporting program, seeking full-time position.
  • Strong knowledge of data modeling and analysis
  • Excellent communicator and presenter and works well with individuals at all levels of an Organization.
  • Demonstrated passion for excellence, attention to detail, strong work ethics and committed to meeting all performance goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Solution Analyst

Shaw Communications
Calgary, Alberta
06.2018 - 11.2020
  • Materially contributed to 25% revenue growth in Q4 2019/2020 by training and mentoring new hires, ultimately creating effective five-person sales team; achieved top-employee recognition in teamwork and collaboration by applying exceptional interpersonal skills to engage trainees and coworkers influentially.
  • Achieved 40% increase in new account set up and subscription renewals by mining, collecting, and evaluating data from CRM and identifying new sales opportunities.
  • Informed existing customers’ decisions to opt for enhanced services by reviewing their accounts transparently, incorporating storytelling when sharing information, and offering appropriate solutions tailored to needs identified through responsive listening.
  • Gathered and documented business requirements using consultative approach to interview clients to identify current services and products, explore what is lacking, and address issues; recommended products that better suited clients’ needs and followed-up to assure service satisfaction.

Sales Agent & Marketing Analyst

Marks and Impacts Homes
Calgary, AB
02.2016 - 05.2018
  • Achieved 15% increase in revenue by delivering confidence-based experiences to both buyers and sellers, conveying essential information transparently and engaging earnestly to assure responsive solutions.
  • Participated dynamically in team collaboration and marketing activities designed to identify opportunities for new customer acquisition; planned and launched social media campaigns to significantly widen target audience, ultimately succeeding in increasing sales growth by 20% .
  • Shared insights and recommended strategies to enrich guest experiences based on analysis of data collected through digital engagement, including email marketing which identified potential customers/markets.
  • Collaboratively conceived and designed research questionnaires and surveys designed to gather information essential to improving customers’ experience and driving efficient sales process focused on closing.

Education

Southern Alberta Institute of Technology (SAIT)
Calgary, AB
04.2021

Bachelor of Science - Public Administration

University of Nigeria, Nsukka
01.2013

Skills

  • Power BI
  • Tableau
  • Report Builder
  • SQL Server
  • MySQL
  • Advanced Excel
  • CRM/Salesforce

Websites

Accomplishments

    SAIT January 2021-April 2021

  • Applied data modeling and schema design during my project to show relationships among the data types and groupings and organized and used it to create reports.
  • Learned and applied data governance working on school lab such as encryption of data to ensure only the right people access it; configured Azure database and authorized access to Azure Active directory; practiced manipulating data using school lab.
  • Applied analytical and problem-solving skills during school project work wherein I used an open dataset to build a business case study and identify business problems; stated the mission statement and objective, the key performance indicators, and made the recommendation for the solution.

Additional Information

Receptionist 05/2017 - 06/2018

CNIB, Calgary, AB

  • Scheduled meetings and appointments with clients; distributed mails appropriately and responded to all inquiries.

Administrative Assistant 01/2016 - 03/2017

Kerby Centre, Calgary, AB

  • Reviewed; updated client’s accurate information in the database; conducted in-person, email, and phone call surveys. Assisted in organizing events and meetings.

Certification

Microsoft Azure Fundamentals In-view

Analyzing Data with Microsoft Power BI In-view

Timeline

Customer Solution Analyst

Shaw Communications
06.2018 - 11.2020

Sales Agent & Marketing Analyst

Marks and Impacts Homes
02.2016 - 05.2018

Southern Alberta Institute of Technology (SAIT)

Bachelor of Science - Public Administration

University of Nigeria, Nsukka

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Gold Chimezie