Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Edith Blanco

Sun Valley

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Insurance Verifier

Surgery Partners
07.2024 - Current
  • Strengthened relationships between insurers, clients, and healthcare providers through clear communication and timely resolution of disputes or inquiries.
  • Managed high-volume caseloads efficiently while maintaining strict deadlines for completing verifications and processing claims.
  • Supported billing department by verifying coverage details to ensure correct invoicing of clients and prompt payment from insurers.
  • Ensured timely referrals for specialty care or diagnostic tests by verifying coverage and obtaining necessary preauthorizations.

Medical Records Custodian

Surgery Partners
12.2021 - 07.2024
  • Ensured strict adherence to HIPAA regulations in handling patient information
  • Managed release of medical information in accordance with legal and ethical standards
  • Maintained the highest level of confidentiality when handling patient records
  • Utilized electronic health records system to accurately document patient information
  • Assist all of management in organizing, planning and implementing strategies in the business office.

Front Desk Receptionist

Surgery Partners
04.2021 - 12.2021
  • Provided exceptional customer service to all patients and visitors
  • Efficiently checked in patients using electronic medical records system
  • Always ensured cleanliness and organization in the reception area
  • Answered phone calls promptly and directed inquiries to the appropriate department.

Lead Teller

Wells Fargo Bank
06.2017 - 04.2021
  • Led a team of employees to meet performance goals and achieve high levels of customer satisfaction
  • Provided exceptional customer service to ensure a positive experience for all clients
  • Demonstrated proficiency in banking procedures and compliance with regulations
  • Supervised a team of employees to ensure efficiency and productivity.

Teller

Wells Fargo Bank
06.2015 - 06.2017
  • Managed cash handling operations with precision and attention to detail
  • Provided exceptional customer service to ensure a positive experience for all clients
  • Made effective sales referrals to promote additional products and services
  • Adhered to banking regulations and policies to maintain compliance and security
  • Processed account transactions accurately and efficiently.

Education

Bachelor of Arts in Criminology & Justice Studies -

California State University, Northridge
Northridge, CA

Associate Degree of Science in Administration of Justice -

Glendale Community College
Glendale, CA

Skills

  • Office Administration
  • Solid relationship management
  • Strong & effective communication
  • Agile team leader
  • Strong organizational skillset
  • Customer Service
  • Microsoft Office

Websites

Timeline

Insurance Verifier

Surgery Partners
07.2024 - Current

Medical Records Custodian

Surgery Partners
12.2021 - 07.2024

Front Desk Receptionist

Surgery Partners
04.2021 - 12.2021

Lead Teller

Wells Fargo Bank
06.2017 - 04.2021

Teller

Wells Fargo Bank
06.2015 - 06.2017

Bachelor of Arts in Criminology & Justice Studies -

California State University, Northridge

Associate Degree of Science in Administration of Justice -

Glendale Community College

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Edith Blanco