Edith Blanco
Sun Valley
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Insurance Verifier
Surgery Partners
2024.07 - Current
- Strengthened relationships between insurers, clients, and healthcare providers through clear communication and timely resolution of disputes or inquiries.
- Managed high-volume caseloads efficiently while maintaining strict deadlines for completing verifications and processing claims.
- Supported billing department by verifying coverage details to ensure correct invoicing of clients and prompt payment from insurers.
- Ensured timely referrals for specialty care or diagnostic tests by verifying coverage and obtaining necessary preauthorizations.
Medical Records Custodian
Surgery Partners
2021.12 - 2024.07
- Ensured strict adherence to HIPAA regulations in handling patient information
- Managed release of medical information in accordance with legal and ethical standards
- Maintained the highest level of confidentiality when handling patient records
- Utilized electronic health records system to accurately document patient information
- Assist all of management in organizing, planning and implementing strategies in the business office.
Front Desk Receptionist
Surgery Partners
2021.04 - 2021.12
- Provided exceptional customer service to all patients and visitors
- Efficiently checked in patients using electronic medical records system
- Always ensured cleanliness and organization in the reception area
- Answered phone calls promptly and directed inquiries to the appropriate department.
Lead Teller
Wells Fargo Bank
2017.06 - 2021.04
- Led a team of employees to meet performance goals and achieve high levels of customer satisfaction
- Provided exceptional customer service to ensure a positive experience for all clients
- Demonstrated proficiency in banking procedures and compliance with regulations
- Supervised a team of employees to ensure efficiency and productivity.
Teller
Wells Fargo Bank
2015.06 - 2017.06
- Managed cash handling operations with precision and attention to detail
- Provided exceptional customer service to ensure a positive experience for all clients
- Made effective sales referrals to promote additional products and services
- Adhered to banking regulations and policies to maintain compliance and security
- Processed account transactions accurately and efficiently.
Education
Bachelor of Arts in Criminology & Justice Studies -
California State University, Northridge
Northridge, CAAssociate Degree of Science in Administration of Justice -
Glendale Community College
Glendale, CASkills
- Office Administration
- Solid relationship management
- Strong & effective communication
- Agile team leader
- Strong organizational skillset
- Customer Service
- Microsoft Office
Websites
Timeline
Insurance Verifier
Surgery Partners
2024.07 - Current
Medical Records Custodian
Surgery Partners
2021.12 - 2024.07
Front Desk Receptionist
Surgery Partners
2021.04 - 2021.12
Lead Teller
Wells Fargo Bank
2017.06 - 2021.04
Teller
Wells Fargo Bank
2015.06 - 2017.06
Bachelor of Arts in Criminology & Justice Studies -
California State University, Northridge
Associate Degree of Science in Administration of Justice -
Glendale Community College
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