Edinara Chaves
Toronto,ON
Summary
My goal is to work in the customer service or service sector, either as a professional or assistant. I intend to carry out my duties with effectiveness and professionalism, aiming to enhance the tasks assigned to me and thus perform responsibly in any position I may occupy.
Overview
14
14
years of professional experience
Work History
General Service Worker
Similia Farmacy
10.2006 - 01.2009
- Performed general tasks.
- Restocked items on shelves and bins to keep inventory available.
- Organized inventory systematically for easy access.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
Production Assistant
DataTech. LTDA
04.2003 - 01.2006
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Production Assistant
LG
01.2011 - 04.2014
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Completed wide range of tasks in diverse areas to support operations.
Waitress
Plaza Sao Rafael
01.2015 - 10.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Customer Service Assistant
Plaza Sao Rafael
10.2016 - 11.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted customers by answering questions and responding to inquiries.
Executive Secretary
Black Balloon - Advertising Agency
11.2015 - 03.2016
- Handled confidential information in professional manner.
- Answered high volume of phone calls and email inquiries.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
High School Diploma -
Alcides Maya
Porto Alegre, RS, BrasilTechnical Course - Waiter & Waitress
Plaza Sao Rafael School
Porto Alegre, RS, BrasilBachelor (incomplete) - Pedagogy
Uniritter
Porto Alegre, RS, BrasilCollege - Chiropody / Podiatry
Fatepa
Porto Alegre, RS, BrasilSkills
I work effectively in teams, demonstrating strong organizational skills in tasks and work processes I have good communication abilities, allowing me to handle tasks that require good speech and diction Furthermore, I can manage stress well and adapt to changes I have a strong desire for personal and professional growth in any challenge entrusted to me
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Limited Working
Timeline
Customer Service Assistant
Plaza Sao Rafael
10.2016 - 11.2016
Executive Secretary
Black Balloon - Advertising Agency
11.2015 - 03.2016
Waitress
Plaza Sao Rafael
01.2015 - 10.2016
Production Assistant
LG
01.2011 - 04.2014
General Service Worker
Similia Farmacy
10.2006 - 01.2009
Production Assistant
DataTech. LTDA
04.2003 - 01.2006
High School Diploma -
Alcides Maya
Technical Course - Waiter & Waitress
Plaza Sao Rafael School
Bachelor (incomplete) - Pedagogy
Uniritter
College - Chiropody / Podiatry
Fatepa
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