Edgardo A. Ruiz
Murrieta,CA
Summary
My goal is to become an integral part of a healthcare facility! Medicine and helping patients is my life goal.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Service Technician
Apria Healthcare
02.2025 - Current
- Delivering and setting up medical equipment such as, oxygen compressors, oxygen concentrators, walkers, wheelchairs, medical beds.
- Loading up and unloading company vehicle/van with medical equipment picked up throughout the day.
- Collected patient co-pay and issued receipt to confirm payment.
- Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
- Taught patients and families to use at-home medical equipment.
Medical Courier
Quest Diagnostics
01.2019 - 12.2024
- Transporting bloodwork/specimens such as (Biopsies, QuantiFERON, Covid Samples, Urine, Blood)
- Interacting with clients in order to make sure specimens are transported in correct temperatures per their request
- Daily Routes/stops that consisted of 20-40 stops
- Learning and covering different routes on weekends as required for an advanced specialty RSR
- Inspecting company vehicle after each route has been completed in order to make sure nothing is left behind, along with closing route sheets and paperwork/numbers logged in
- Using scanner in order to make sure all stops have been completed
Customer Service Representative
Uhaul
04.2018 - 02.2019
- Inside Duties: Assisting return customers, and walk in customers by generating a new contract for them to rent out trailers or vehicles
- Ensuring we collect valid information, also maintaining inside store clean
- Outside Duties: Inspecting equipment/trailers/trucks returning from rentals
- Checking tires, tire pressures, vehicle fluids, and overall condition
- Cleaning out pickup trucks, cargo vans, and larger trucks
- Parking pickup trucks, cargo vans, and large moving vans
Teller
Continental Currency Services
11.2017 - 04.2018
- Assisting customers with checks, payday loans, money orders, auto title loans, western union, bill pay through online payment system, faxing, tap cards reloads and more
- Assisting manager with closing, and opening store
- Trusted with handling, and balancing vault and money
Sales Consultant
Galpin Volkswagen
06.2017 - 09.2017
- Meeting and greeting customers, established and grew customer relationship, filling out credit applications with accurate information
- Check with customers after sales to ensure satisfaction
Sales Consultant/Lead Generator
Ganas Auto
12.2016 - 06.2017
- Meeting and greeting customers, established and grew customer relationship, filling out credit applications with accurate information
- Check with customers after sales to ensure satisfaction
- Helped also with car delivery, moved cars from different dealerships, assisted customers driving their cars home
Stocking - Warehouse
Big Lots
01.2016 - 10.2016
- Cashier/stocker during day
- Overnight stocking/ shipping and receiving
Education
General Education/Radiology
Los Angeles Valley College
Van Nuys, CA01.2025
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Mt San Jacinto Community College
Skills
- Courier Skills
- Math skills
- Problem solving
- Customer service mindset
- Time-Oriented
- Cash handling
- Bilingual English/Spanish
- HIPAA compliance
- Data entry proficiency
- Follow-up skills
- Customer service
Certification
- Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Service Technician
Apria Healthcare
02.2025 - Current
Medical Courier
Quest Diagnostics
01.2019 - 12.2024
Customer Service Representative
Uhaul
04.2018 - 02.2019
Teller
Continental Currency Services
11.2017 - 04.2018
Sales Consultant
Galpin Volkswagen
06.2017 - 09.2017
Sales Consultant/Lead Generator
Ganas Auto
12.2016 - 06.2017
Stocking - Warehouse
Big Lots
01.2016 - 10.2016
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Mt San Jacinto Community College
General Education/Radiology
Los Angeles Valley College
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