Edgar A. Ramirez
Valley Village,CA
Summary
Dynamic District Manager with a proven track record at (Name), excelling in leadership and strategic planning. Spearheaded operations optimization, achieving consistent revenue growth and enhancing customer satisfaction through effective team development and training. Expert in multi-unit management and client relationship building, fostering a culture of excellence and continuous improvement.
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
4
4
years of professional experience
Work History
District Manager
(Name)
01.2023 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Freelancing Vehicle Detailing
Green Solutions
06.2021 - 02.2024
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Streamlined workflow processes, resulting in increased efficiency and quicker project turnaround times.
- Conducted thorough quality control checks on completed projects, ensuring client satisfaction with final results.
- Boosted team productivity by providing ongoing training and support to detailing staff members.
- Managed budgeting responsibilities for the detailing department, effectively allocating resources according to project priorities.
- Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.
- Negotiated contracts with vendors for supplies and services, securing favorable terms for the company while maintaining quality standards.
- Oversaw inventory management, ensuring sufficient supplies were available for each project without overstocking materials.
- Coordinated cross-functional teams to ensure seamless project execution from start to finish.
- Developed strong relationships with clients through consistent follow-up and open communication channels.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Managed team of three personnel focused on providing expert detailing services to all customers.
Skills
- Leadership skills
- Recruiting and hiring
- Training and coaching
- Attention to detail
- Operations management
- Customer relations
- Staff development
- Team development
- Multi-unit management
- Decision-making
- Team building practices
- Interpersonal communication
- Operations improvements
- Conflict management
- Client relationship building
- District growth management
Languages
Spanish
Native or Bilingual
Timeline
District Manager
(Name)
01.2023 - Current
Freelancing Vehicle Detailing
Green Solutions
06.2021 - 02.2024
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