Edgar Vargas
Fallbrook
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at McDonald's, where I excelled in customer service and cash management. Recognized for enhancing front counter operations and fostering positive customer relationships, I thrive in fast-paced environments while effectively multitasking and addressing inquiries with patience and empathy.
Overview
2
2
years of professional experience
Work History
Front Counter Cashier
McDonald's
12.2018 - 05.2021
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
- Collaborated with team members to ensure seamless front counter operations during peak hours.
- Promoted a safe work environment by consistently following health and safety guidelines when working at the front counter area.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained up-to-date knowledge of store promotions and policies, enabling prompt assistance with customer inquiries about discounts or deals available on items sold at the establishment.
Education
Bachelor of Arts - Psychology
California State University, San Marcos
San Marcos, CA06-2025
Associate of Arts - Spanish
Palomar College
San Marcos, CA06-2023
Associate of Arts - General Studies
Palomar College
San Marcos, CA06-2023
Skills
- Excellent customer service
- Strong work ethic
- Patience and empathy
- Quick learner
- Shelf stocking
- Customer service
- Effective task management
- Cash management
- Handling complaints
- Reliability
- Multitasking Abilities
- Team building
- Cooperative attitude
- Detail-oriented
- Active listening
- Excellent communication
- Attention to detail
Accomplishments
- I would work during their breakfast and lunch rush hours (between 7 am to 3 pm) 4 days a week. Achieved customer satisfaction on these busy days by effectively helping customers and completing their orders. I was able to multitask between customers dining in as well as people at the drive-thru.
- I would be attentive to customers voicing a problem with the food or service and try my hardest to resolve these issues.
- Supervised new co-workers and taught them how to prepare specific orders as well as how to provide effective customer service.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Counter Cashier
McDonald's
12.2018 - 05.2021
Bachelor of Arts - Psychology
California State University, San Marcos
Associate of Arts - Spanish
Palomar College
Associate of Arts - General Studies
Palomar College
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