Edgar Ugalde
Riverside
Summary
Dynamic professional with extensive experience at America's Tire Company, excelling in team leadership and customer satisfaction. Proven ability to streamline operations and reduce wait times, while adhering to safety protocols. Bilingual in English and Spanish, with strong diagnostic skills and a commitment to mentoring peers for enhanced performance.
Professional educator with strong background in fostering academic achievement and personal growth. Skilled in relationship development, classroom management, and incorporating technology to enhance learning. Known for effective team collaboration, adaptability to changing needs, and delivering measurable educational outcomes. Highly reliable with focus on student success and character development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Teacher
Corona-Norco Unified School District
08.2024 - Current
- Worked with classroom teacher to learn about current standards and best practices.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
Lead Tire Technician
America's Tire Company
01.2021 - Current
- Led a team of technicians to consistently meet or exceed performance goals and customer satisfaction ratings.
- Maintained a clean work environment, contributing to a professional atmosphere for both employees and customers.
- Coordinated staff in service areas ensuring optimal performance and work efficiency.
- Adhered to great customer service standards by making sure customers leave with the best deal our company can offer and a great experience.
- Maintained company organization and cleanliness of front of store and service areas.
- Reduced customer wait times by streamlining tire installation and repair tasks.
- Mentored junior tire technicians, facilitating their growth and development within the company.
Machine Operator
Wellington Foods Inc.
05.2020 - 01.2021
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Sales Associate
H&M Company USAInc
06.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Kinesiology
California State University, Fullerton
Fullerton, CA06-2024
High School Diploma -
Norte Vista High School
Riverside, CA06-2019
Skills
- Safety protocols adherence
- Excellent communication
- Diagnostic skills
- Troubleshooting
- Attention to detail
- Multitasking
- Computer skills
- Student rapport building
- Bilingual in English and Spanish
- Classroom management
- Student development
Languages
Spanish
Native or Bilingual
Certification
Reagan Career Institute
- Successfully completed the ECG/EKG program
- Passed the National Electrocardiogram Technician Exam
- BLS Certification
Timeline
Student Teacher
Corona-Norco Unified School District
08.2024 - Current
Lead Tire Technician
America's Tire Company
01.2021 - Current
Machine Operator
Wellington Foods Inc.
05.2020 - 01.2021
Sales Associate
H&M Company USAInc
06.2019 - 03.2020
Bachelor of Science - Kinesiology
California State University, Fullerton
High School Diploma -
Norte Vista High School
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