Edgar Saucedo
7923 Lake Cayuga Dr San Diego
Summary
Dynamic Fiber Optic Technician with a proven track record at Spectrum, excelling in network troubleshooting and customer support. Expert in fusion splicing and optical network design, I significantly reduced equipment downtime and enhanced service delivery through effective problem-solving and collaboration with cross-functional teams. Committed to ensuring optimal performance and reliability in telecommunications infrastructure.
Overview
13
13
years of professional experience
Work History
Fiber Optic Technician
Spectrum
San Diego, CA
09.2012 - 10.2025
- Facilitated troubleshooting and resolution of fiber and data equipment malfunctions to enhance operational efficiency.
- Documented maintenance activities and repair logs for accurate record-keeping and future reference.
- Supported cross-functional teams during system upgrades, facilitating smooth transitions and minimizing downtime.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Reduced equipment downtime for clients by promptly responding to service requests and troubleshooting issues.
- Completed emergency repair services quickly and effectively, restoring full functionality to critical infrastructure systems in minimal time.
- Minimized disruptions during scheduled maintenance visits by coordinating closely with clients on timing and access requirements.
- Installed and maintained fiber optic systems, ensuring optimal performance and reliability.
- Diagnosed and resolved network issues, enhancing service delivery for clients.
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA06.2002
Skills
- Fiber optic safety
- OTDR operation
- Fusion splicing
- Fiber optic terminations
- Fiber optic routing
- Optical power measurement
- Fiber optic standards
- Network troubleshooting
- Wireless communications
- Loss testing
- Telecommunications infrastructure
- Customer support
- Ethernet networking
- Fiber optic cleaning
- Equipment calibration
- Optical network design
- Network security
- IP networking
- Passive optical networks
- Outside plant engineering
Timeline
Fiber Optic Technician
Spectrum
09.2012 - 10.2025
High School Diploma -
El Cajon Valley High School