Edgar Ramos
Sams Garage Doors
Coquitlam,BC
2
Languages
19
years of professional experience
Manufacturing and production professional skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency. also a have a lot of experience working and warehouse, loading and unloading trucks, I'm a forklift driver, 10 years experience, pallet jack, and everything about warehouse, but Im open to news options, Im a refugee, with a wife and 3 kids and I really need a affordable job for my and my family
Work History
Garage Door Technician
5 Years 8 Months- Diagnosed garage door malfunctions and completed repairs on springs, openers, cables, and tracks.
- Installed residential and commercial garage door systems following manufacturer specifications and safety standards.
- Inspected door components, identified wear issues, and recommended preventive maintenance solutions.
- Calibrated opener settings, sensors, and remote systems to restore reliable operation.
- Documented service findings, parts used, and completed work orders for accurate job tracking.
- Trained junior technicians on safe spring replacement, hardware installation, and troubleshooting methods.
- Coordinated service calls, prioritized urgent repairs, and maintained consistent customer response times.
- Ensured worksite safety by securing tools, testing hardware, and verifying final system operation.
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Implemented time management strategies to effectively balance multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Increased repeat business through exceptional customer service and followups.
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
- Conducted initial consultations with potential clients to assess their specific needs before recommending appropriate products or services.
- Reduced job completion times with efficient work practices, including proper use of tools and equipment.
- Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer satisfaction ratings.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
- Maintained safety standards for both customers and employees by conducting thorough inspections of garage door systems.
- Utilized troubleshooting skills to diagnose complex mechanical problems quickly, minimizing downtime for clients'' businesses or homes.
- Promoted a positive work environment by maintaining open communication with team members and fostering collaboration on challenging projects.
Siding Installer
2 Years- Installed vinyl, fiber cement, and metal siding with precise alignment and weather-resistant finishes.
- Measured, cut, and fitted materials to match project specifications and structural requirements.
- Inspected substrates, flashing, and barriers before installation to prevent moisture intrusion.
- Repaired damaged siding sections and replaced components to restore exterior integrity.
Rigger
2 Years 3 MonthsWarehouse Assistant Supervisor
5 Years 5 Months- Warehouse assistant supervisor
- National and international order
- Shipping and receiving assistant
- Inventory control
- Data entry
- Working with a team making big order, supervisor
Warehouse Assistant
4 Years- Warehouse assistant
- Forklift driver
- Order picker
- Packing
- Shipping and Receiving
Education
High School Diploma - Account Assistant
Skills
10 years experience working in warehouse
Supervisor experience
10 years forklift driver experience
Construction experience also
Power tool operation
Hand tool proficiency
Track alignment
Vehicle maintenance
Emergency repairs
OSHA compliance
Preventative maintenance
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Multitasking Abilities
Team collaboration
Active listening
Effective communication
Material handling
Detail-oriented
Team building
Task prioritization
Equipment operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Garage Door Technician
Sams Garage Doors
02.2021 - CurrentRead More
Siding Installer
Self Employed Web
01.2019 - 01.2021Read More
Rigger
Blue Universe Ltd
10.2018 - 01.2021Read More
Warehouse Assistant Supervisor
EMJ Apparel
03.2012 - 08.2017Read More
Warehouse Assistant
IT JEANS inc
03.2008 - 03.2012Read More
Instituto Nacional de El Salvador
High School Diploma from Account Assistant
Read More