Edgar Plancarte Jr
Santa Rosa
Summary
Highly reliable and customer-focused professional with a proven track record of delivering exceptional service, resolving inquiries, and efficiently managing operational tasks in a fast-paced retail environment. Adept at adhering to company standards, organizing processes with precision, and collaborating effectively within a team. Eager to leverage strong interpersonal skills, a meticulous attention to detail, and a consistent work ethic to provide consistent services.
Overview
2
2
years of professional experience
Work History
GUEST SERVICE REPRESENTATIVE
Target
06.2023 - 06.2025
- Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints
- Adhered to company standards for guest satisfaction ensuring an enjoyable experience for all visitors
- Supported online order fulfillment, organizing and preparing pickup orders efficiently
- Assisted with stocking merchandise and maintaining organized displays
- Collaborated effectively with team members to ensure a clean and welcoming environment
- Operated cash register systems, accurately processing various payment types (cash, credit/debit), managing returns, and handling exchanges while maintaining precise till reconciliation
Education
Bachelor of Science - Business Administration in Accounting
Sonoma State University
Rohnert Park, CAHigh School Diploma -
Elsie Allen Highschool
Santa Rosa, CA05-2023
Skills
- Exceptional Customer Service
- Complaint Resolution
- Inquiry Resolution
- Adherence to Company Standards
- Organizational Skills
- Precision and Accuracy
- Team Collaboration
- Strong Interpersonal Skills
- Meticulous Attention to Detail
- Consistent Work Ethic
- Reliability
LANGUAGES
English - Native
Spanish - Fluent
Timeline
GUEST SERVICE REPRESENTATIVE
Target
06.2023 - 06.2025
Bachelor of Science - Business Administration in Accounting
Sonoma State University
High School Diploma -
Elsie Allen Highschool