Edgar Pena
Toronto,CANADA
Summary
Dynamic Independent Designer with a proven track record at GAP, excelling in client relationship building and delivering tailored graphic solutions. Adept in Adobe Creative Suite, I thrive in fast-paced environments, leveraging strong interpersonal skills to foster collaboration and exceed customer expectations. Committed to producing impactful marketing materials that resonate with audiences.
Overview
7
7
years of professional experience
Work History
Independent Designer
Animator, Illustrator and Graphic Designer
01.2020 - Current
- Engaged in customer-focused conversations to understand needs and provide an accurate final product
- Applied self-organization and time management skills
- Created illustrations, logos and other graphic elements to be used in marketing materials.
- Edited images using Adobe Photoshop and Illustrator software.
Brand Associate
GAP
Toronto, Ontario
11.2024 - 02.2025
- Assisted customers with product selection and provided information about the brand.
- Prepared items for shipping, including picking, packing, and labeling.
- Utilized RF scanners to complete picking tasks efficiently.
- Stocked shelves with merchandise to ensure availability of products for customers.
Executive Accountant
SAG
Toronto, Ontario
10.2024 - 11.2024
- Developed and implemented sales strategies to increase credit card applications.
- Assisted customers in making informed decisions on the best credit card product for their needs.
- Processed new accounts including application verification, data entry and account activation.
- Reviewed credit history to determine eligibility for certain types of cards.
Barista Shift Supervisor
Kotowa House of Coffee
01.2021 - 09.2021
- Providing excellent service by communicating effectively with customers, understanding their preferences and creating a welcoming atmosphere
- Maintained a clean and well-stocked work area throughout shifts.
- Conducted daily shift meetings with baristas to review objectives and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Operated cash registers to process customer payments.
Sales Associate
Bellini
04.2018 - 03.2020
- Provide excellent service by greeting customers, assisting with product inquiries, and addressing any concerns to enhance the shopping experience
- Process sales transactions accurately using the point-of-sale system, including handling cash, credit, and returns
- Assist in tracking inventory levels, conducting stock counts, and notifying management of low stock or discrepancies
Education
Bachelor of Arts - Graphic Design
SENECA COLLEGE
Toronto, ON, CANADA09-2027
High School Diploma -
Instituto Bilingue Santa Maria La Antigua
Panama City, Panama01.2017
Some College (No Degree) - Animation
Universidad Latina De Panama
Panama City, PanamaSkills
- Strong interpersonal skills, approachable, and empathetic
- Bilingual: Native in Spanish and English
- Adaptability to dynamic, fast-paced environments
- Teaching, problem-solving profile with a design and customer-centric approach
- Coordination, teamwork, proactive team player
- Technical skills: Adobe Creative Suit (Indesign, Illustrator, Photoshop, After Effects, Premiere) Sketchup,
Blender,Procreate AutoCAD, MS Office (Excel, Word, Powerpoint), Clip Studio Paint - Client Relationship Building
Timeline
Brand Associate
GAP
11.2024 - 02.2025
Executive Accountant
SAG
10.2024 - 11.2024
Barista Shift Supervisor
Kotowa House of Coffee
01.2021 - 09.2021
Independent Designer
Animator, Illustrator and Graphic Designer
01.2020 - Current
Sales Associate
Bellini
04.2018 - 03.2020
Bachelor of Arts - Graphic Design
SENECA COLLEGE
High School Diploma -
Instituto Bilingue Santa Maria La Antigua
Some College (No Degree) - Animation
Universidad Latina De Panama
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