Summary
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Paz

Riverside

Summary

Dynamic Sales Associate with a proven track record at Brixton, excelling in customer engagement and team collaboration. Skilled in handling financial transactions and resolving conflicts, leading to enhanced customer loyalty. Demonstrates exceptional problem-solving abilities and an outgoing personality, contributing to significant improvements in store performance and customer service standards. Eager to learn more in the sales environment and ready to use and develop more communicational skills in the key holder position

Work History

Sales Associate

Brixton
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Ability to run floor when active manager is out
  • Ability to train new employees and offer support when needed

Education

High School Diploma -

Centennial High School
Corona, CA
06-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing
  • Sales training
  • Brand promotion
  • Shipment processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Brixton
11.2024 - Current

High School Diploma -

Centennial High School
Edgar Paz