Edgar Medina
Escondido
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Speedway
Escondido
12.2024 - Current
- Resolved customer inquiries and issues promptly to enhance service quality.
- Processed transactions efficiently through point-of-sale systems to ensure accuracy.
- Operated various hand tools for assembly and maintenance tasks.
- Cleaned and organized work areas to ensure efficiency and safety.
- Followed safety protocols to maintain a secure work envi
- Assisted carpenters in measuring and cutting wood materials for projects.
- Maintained tools and equipment, ensuring they were clean and operational.
- Collaborated with team members to set up job sites safely and efficiently.
- Operated delivery vehicle to transport goods efficiently and safely.
- Maintained vehicle cleanliness and ensured routine inspections were completed.
- Communicated with dispatch to confirm delivery schedules and routes.
- Documented delivery information accurately for record-keeping purposes.
Education
Certificate - Carpentry
NCCER
Phoenix, AZ07-2023
GED -
Poway Adult
Poway, CA01-2015
Skills
- Delivery scheduling
- Tool maintenance
- Safety compliance
- Customer service
- Team collaboration
- Effective communication
- Fluent bilingual Spanish
- Multitasking and organization
Timeline
Customer Service Representative
Speedway
12.2024 - Current
Certificate - Carpentry
NCCER
GED -
Poway Adult