Edgar Lopez
Wilmington
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Water Operator
City Of Downey
04.2024 - Current
- Handled emergency situations calmly under pressure, promptly notifying the appropriate parties and taking necessary actions to minimize damage.
- Installation of meters
- Assisted with turnon and turnoffs and performs meter maintenance as needed.
- Collected water samples from the transfer station.
- Dealing with customer concerns
- Inspect meters and connections for defects, damage, and unauthorized connections.
Customer Service Representative
The Home Depot Inc
08.2018 - 03.2024
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Cross-trained and backed up other customer service managers.
Education
No Degree - Heating Refrigeration & Ventilation
El Camino College
Torrance, CASkills
- Preventative maintenance planning
- Emergency response readiness
- Effective communication
- Continuous improvement mindset
Certification
Water Distribution Operator- D1
Water Treatment operator-T1
Water Distribution System Operation and Maintenance, 7th Ed(Sacramento State)
Universal EPA certification
Languages
Spanish
Native or Bilingual
Interests
- I like working with my hands and fixing things
- Watching Movies and TV Shows
- Avid Reader
- Enjoy participating in basketball for overall physical and mental well-being
Timeline
Water Operator
City Of Downey
04.2024 - Current
Customer Service Representative
The Home Depot Inc
08.2018 - 03.2024
Water Distribution Operator- D1
Water Treatment operator-T1
Water Distribution System Operation and Maintenance, 7th Ed(Sacramento State)
Universal EPA certification
No Degree - Heating Refrigeration & Ventilation
El Camino College
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