Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Employee of the Year
Languages
Timeline

Edgar Limon

BJ's Restaurant & Brewhouse
Spring Valley
1
Language
1
Certification
15
years of professional experience

Dynamic bartender with a proven record in customer service and responsible alcohol service. Expertise in crafting unique cocktails and fostering repeat business through exceptional guest experiences.

Engaging professional with extensive experience in bartending and customer service. Known for effective communication and training capabilities, enhancing team performance and driving repeat customer loyalty.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Work History

Bartender/Emergent Leader

8 Years 6 Months
BJ's Restaurant & Brewhouse | 2018.02 - Current
  • Crafted innovative cocktails and beverages to enhance guest experiences.
  • Maintained bar cleanliness and organization, ensuring compliance with health and safety standards.
  • Provided exceptional customer service, building rapport and fostering repeat business.
  • Trained new bartenders on menu offerings, drink preparation techniques, and customer engagement strategies.
  • Collaborated with kitchen staff to coordinate timely food and beverage service during peak hours.
  • Developed seasonal drink specials, increasing menu variety and attracting new clientele.

Achieved Green Apron Master Service Certification For Server/Bartender.


  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty to establishment.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.

Bar Attendant

14 Years 11 Months
House Of Blues San Diego | 2011.09 - 2018
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.
  • Prepared and served a variety of beverages while maintaining high standards of quality and presentation.
  • Restocked ice, condiments, and snacks.
  • Checked ID cards and verified bar guests were of legal age.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Bussed bottles and glassware to maintain clean bar area.
  • Contributed to team success by cross-training in various roles such as server or host when needed, demonstrating adaptability and versatility.
  • Streamlined bar operations by developing an effective system for restocking supplies during shift transitions.
  • Assisted with event planning and execution for special occasions held at the venue, creating memorable experiences for guests.
  • Lifted, carried and placed objects weighing up to 50 pounds without assistance.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Operated POS system to collect payments from customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Education

GED

Grossmont Unified School District | La Mesa, CA | 06.2001

Skills

Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Patience and tolerance
Clear and effective communication
Engaging personality
Cleanliness and hygiene
Responsible alcohol service
Suggestive selling
Alcohol awareness
Team training and development
Food running
Changing beer kegs
Preparing garnishes
Garnishing drinks

Accomplishments

Received 100 percent secret shops multiple times

  • Contributed to service that earned a stellar review in Yelp.

Certification

California Responsible Beverage Service Training certification

Employee of the Year

I was awarded Employee of the Year for commitment to excellence, leadership, and exceptional guest service. This recognition is earned through a strong work ethic, the ability to thrive in fast-paced environments, and a dedication to supporting both guests and fellow team members. By delivering memorable dining experiences, maintaining high operational standards, and leading by example, I built trust with management, coworkers, and guests alike. Receiving Employee of the Year demonstrates my passion to contributing the the overall success of the resrestaurant (2022).

Languages

Spanish
Native or Bilingual

Timeline

Bartender/Emergent Leader

BJ's Restaurant & Brewhouse
2018.02 - CurrentRead More

Bar Attendant

House Of Blues San Diego
2011.09 - 2018Read More

Grossmont Unified School District

GED
Read More
Edgar Limon