Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

EDGAR GARCIA

Longueuil,QC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Operations Manager

SOLITO SARTORIA MEXICO
12.2021 - 10.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.

RETAIL & OPERATIONS DIRECTOR

LI, MEXICO
09.2017 - 08.2020
  • Responsible for the opening of 20 physical stores and 2 e- commerce channels, purchases, planning and distribution of
  • Wholesales clients, imports, visual merchandising, staff recruitment and training, establishment of KPIs, P&L Retail x store 65 people under my charge
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Worked closely with shift manager to solve problems and handle customer concerns.

STORE DIRECTOR

HERMES, PARIS
05.2013 - 09.2017
  • Responsible for the opening of the LATAM flagship store inside
  • Palacio de Hierro Polanco, first year turnover 129K development of VIP clients, selection and purchase of each collection, development, training and couching of my sales team, analysis of
  • Sell True indicators, Capture Rate, Sales
  • Managed team of 9 cashiers and floor staff.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.

STORE MANAGER

NESPRESSO
03.2009 - 09.2012
  • The main responsibility at Nespresso was the development of the brand in Mexico, training and development of the staff in my charge in the Boutiques of Santa Fe and Antara Polanco to assume new positions within the company
  • Forecast, product demand planning, Visual Merchandising, control of first in, first out perishable FIFO
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

STORE MANAGER

VUITTON
09.2006 - 03.2009
  • One of the challenges I had at Louis Vuitton Moliere was to develop a list of loyal customers to the Moliere store in Polanco, since the proximity with the flagship in Masaryk represented a challenge which we were able to complete and grow, thus achieving growth of 15 to 20% during the time I was in charge of this store
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

KAM MANAGER

EDGAR GARCIA
01.2006 - 07.2006

STORE MANAGER

ASSIS STORES CANCUN
10.2005 - 12.2005

RETAIL MANAGER

STATIONERY STORES TONY
06.2003 - 11.2005

INVENTORY CONTROL MANAGER

LIVERPOOL PUEBLA STORE
07.1997 - 02.2003

Education

Bachelor of Foreign Trade -

BACHELOR'S DEGREE - undefined

IBEOAMERICAN UNIVERSITY
1997

Skills

  • MAIN SKILLS
  • Leadership, teamwork,
  • Conflict resolution,
  • Development and training,
  • Assertive communication,
  • Creative, adaptability,
  • Analytical, CRM VIP clients
  • English 60%
  • Retail expertise and operations

Certification

Leadership Management curse Louis Vuitton Sao Paulo Brazil Accountability and assertive communication course, Nespresso CDMX The boss as leader workshop, Nespresso, Buenos Aires Argentina Business management training 6 days, LA California HERMÈS

Timeline

Operations Manager

SOLITO SARTORIA MEXICO
12.2021 - 10.2022

RETAIL & OPERATIONS DIRECTOR

LI, MEXICO
09.2017 - 08.2020

STORE DIRECTOR

HERMES, PARIS
05.2013 - 09.2017

STORE MANAGER

NESPRESSO
03.2009 - 09.2012

STORE MANAGER

VUITTON
09.2006 - 03.2009

KAM MANAGER

EDGAR GARCIA
01.2006 - 07.2006

STORE MANAGER

ASSIS STORES CANCUN
10.2005 - 12.2005

RETAIL MANAGER

STATIONERY STORES TONY
06.2003 - 11.2005

INVENTORY CONTROL MANAGER

LIVERPOOL PUEBLA STORE
07.1997 - 02.2003

Bachelor of Foreign Trade -

BACHELOR'S DEGREE - undefined

IBEOAMERICAN UNIVERSITY

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