Edgar Degala
Fort McMurray,AB
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at North Luzon Tollway Corporation by leveraging my quick learning abilities and empathy. Demonstrated multitasking proficiency ensured smooth motorist passage, reducing transaction errors and advising on safety, showcasing reliability and a commitment to exceptional service.
Overview
11
11
years of professional experience
Work History
Toll Teller
North Luzon Tollway Corporation
03.1994 - 05.2005
- Enhanced overall customer experience through polite interactions that included offering helpful travel tips when appropriate.
- Delivered exceptional customer service by promptly answering questions and providing clear directions.
- Facilitated swift motorist passage during peak hours by identifying and addressing any potential issues or delays in processing toll payments.
- Reduced errors in transactions by vigilantly verifying payment amounts before processing each vehicle.
- always give advice to the motorist to follow traffic rules and regulations to avoid road accidents
Education
Bachelor of Science - Accounting
Notre Dame of Marbel College
Manila, Philippines04.1990
Skills
- Quick Learner
- Patience and Empathy
- Multitasking proficiency
- Reliability and punctuality
Languages
English
Limited Working
Timeline
Toll Teller
North Luzon Tollway Corporation
03.1994 - 05.2005
Bachelor of Science - Accounting
Notre Dame of Marbel College
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