Edgar Barahona
Huntington Park
Summary
Dynamic Team Leader at Farmer Boys with a proven track record in enhancing customer satisfaction through effective issue resolution and performance improvement. Skilled in coaching and mentoring, I foster a collaborative environment while ensuring compliance with health regulations. My attention to detail and strong leadership have driven significant improvements in service quality.
Overview
2
2
years of professional experience
Work History
Team Leader
Farmer Boys
08.2023 - Current
- Led team in maintaining high standards of customer service and food quality.
- Trained and mentored new employees on operational procedures and best practices.
- Managed daily inventory control to ensure stock availability and reduce waste.
- Assisted in scheduling staff shifts to optimize workflow during peak hours.
- Ensured compliance with health and safety regulations through routine inspections.
- Set performance expectations for the team, monitor goals, and provide constructive feedback as needed.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Education
Kinesiology
Santa Monica College
Santa Monica, CA06-2027
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Performance improvement
- People management
- Overseeing daily activities
- Mentoring
- Daily workflow improvement
- Team building
- Cash handling
- Flexible schedule
- Client service
- Issue resolution
- Complaint resolution
- Influencing skills
- Feedback delivery
- Client communication
- Leadership
Languages
Spanish
Native or Bilingual
Interests
- Cooking
- Martial Arts
- Video Gaming
- Enjoy participating in [activity] for overall physical and mental well-being
- Backpacking and Hiking
- Dancing
- Gym Workouts
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Gardening
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Swimming
- Mindfulness Practices
- Hiking
- Team Sports
- Playing Sports
- Fashion and Style
- Committed to improving personal fitness through regular participation in [sport]
- Passionate about balancing physical health with mental and emotional wellness
- Running
- Road Trips
Timeline
Team Leader
Farmer Boys
08.2023 - Current
Kinesiology
Santa Monica College
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