Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Education and Training
Generic

EDGAR AMAYA. OLMEDO

303 E 27th St APT#15

Summary

Professional with solid background in customer service. Personable,Responsible, Energetic and dedicated with extensive experience in the Restaurant industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships.

Overview

13
13
years of professional experience

Work History

Assistant General Manager

Fast Ride Moto
01.2017 - 03.2025
  • Managed Sales, Posted Online adds, Handled large amount of cash, Answered phone calls, Created customer appointments over the phone and online.
  • Answered phone calls to assist customers with questions and orders.
  • Issued receipts, discussed return policies.
  • Helped customer locate and select appropriate vehicle.
  • Helped customer with any issue involving our merchandise or their own.
  • Filled out all the DMV paperwork for registration processing.
  • Ordered vehicle parts/accessories.
  • Resolved problems promptly to elevate customer approval.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
  • Interacted well with customers to build connections and nurture relationships.

Server, Expo/Food Runner/Busser

Miguels Cocina
04.2012 - 06.2018
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.

Education

High School Diploma -

Chula Vista High School
Chula Vista, CA
06-2007

Skills

  • Multitasking
  • Bilingual (Fluent in Spanish and English)
  • Skilled negotiator
  • Customer Service
  • Critical Thinker
  • Attention to Detail
  • Organization Skills
  • Responsible
  • Communicative
  • Willing to go above and beyond for customers
  • Integrity

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant General Manager

Fast Ride Moto
01.2017 - 03.2025

Server, Expo/Food Runner/Busser

Miguels Cocina
04.2012 - 06.2018

High School Diploma -

Chula Vista High School

References

  • Myriam Molina, U.S. NAVY (molinam1980@gmail.com, (619) 254-1872
  • Lorena Mazon, Mother In Law (almazo3g@yahoo.com, (619) 869-1286
  • Henry Martin, Chula Vista Police Officer, (619) 519-4781
  • Jose Carrillo, Miguels Cocina ( josecarrillo_87@yahoo.com, (619)-867-6630)


Education and Training

true,other,other

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EDGAR AMAYA. OLMEDO